Senior Product Director, Payments & Fraud

Caesars Entertainment•Jersey City, NJ

22h•$150,000 - $212,750

About The Position

Our Sr. Product Directors obsess over their customers and pride themselves on developing features their customers love. They track the behaviors and outcomes of every feature they launch, only to keep improving the journey with each release. They listen to customers, their teams, stakeholders, SMEs across the empire while always considering the overall strategy of Caesars when they are creating, prioritizing, and sometimes negotiating items their team’s backlogs and roadmaps. Sr. Product Directors are natural leaders who inspire and deliver. We’re seeking a strategic, delivery-focused Sr. Product Director to lead our Payments and Fraud capabilities. You will own all of the journeys of our payment and fraud workstreams—from Cashier UI/UX, Customer Intelligence Platform, Routing and Orchestration, Finance, and Risk Engine —while driving major improvements in platform reliability, card acceptance, fraud monitoring, and cost reduction. You have the strategy and leadership to thrive in complex environments, understand the nuances of payments and fraud, and can build scalable systems that support growth, and compliance to create fast and easy onboarding experiences which delight our customers while maintaining our operational excellence. This position sits at the intersection of Growth, Compliance, Risk, Fraud, Payments, Marketing/Martech, Engineering, Data Science, UX Research, and Customer Operations. You’ll define the product strategy and roadmap, lead a team of Product Managers, and drive measurable impact across growth, trust, and operational efficiency.

Requirements

10+ years in years developing successful digital products, including 5+ years managing Product Managers
Expertise in designing, launching and optimizing large-scale Payment and Fraud platforms in highly regulated (AML) digital industries (e.g., online gaming, fintech, banking, payments, identity)
Expertise in creating and maintaining roadmaps, while also training direct reports on best practices
Ability to write descriptive narratives which demonstrate your knowledge of the problem, strategies, risks, and data which helped formulate the proposed solution or feature
Track record of leading and delivering large-scale products from conception through to completion
Proven ability to engage Data Scientists and ML teams on predictive or automated capabilities
Experience in Agile software product delivery, preferably in a scrum setting using Jira
Expertise in funnel analytics, experimentation, and data-driven product development
Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience

Nice To Haves

Experience with vendor orchestration, model monitoring, and risk decisioning platforms
Background building platform capabilities (rules engines, feature stores, experimentation frameworks)
Find complex problems with numerous restraints exciting; and not daunting
Enjoy learning new skills and are passionate about new developments in technology
You are highly motivated individual, who wants to work with the best and be the best
Ability to build trusting relationships with peers, teams, and leaders
Ability to lead through influence, inspiration, experience, and collaboration
You inspire teams to come together and build best in class B2C products

Responsibilities

Lead the product strategy and roadmap for our Payments and Risk Platforms.
Your ownership, vision, and ability to deliver will directly impact several KPIs such as:
Payment transactions including deposit and withdrawals
Product Fraud and risk mitigation
Transaction integrity and intelligence
Treasury, settlements and reconciliation
Operational dashboards, data and reporting
Monitor, adjust and improve payment success rates, reduce friction, and optimize payment routing.
Cultivate strategic alignment across Risk, Compliance, and Finance to ensure safe, compliant, and scalable operations.
Communicate clear, data backed recommendations and tradeoffs to senior leadership
Build, monitor and communicate results of real-time visibility into funnel health and account outcomes (dashboards, leading indicators, anomaly detection, alerting)
Champion a customer first, research driven culture while balancing risk/fraud and regulatory constraints
Build a collaborative team culture that encourages open communication, innovation and career growth while holding Product Managers accountable and striving for excellence