Senior Product Development Specialist
About The Position
The Product Development department is looking for someone who can demonstrate the WCF values to join their team as a Senior Product Development Specialist. The Senior Product Development Specialist will play a key role in designing, analyzing, and enhancing commercial auto insurance products. This role demands expertise in market standards, coverage forms, and customer needs, with responsibility for coverage design and cross-functional collaboration to deliver innovative, market-driven solutions. This is an exempt position that reports to the VP, Product Development. This position is open to internal and external candidates. The person in this position works out of the WCF's Sandy, Utah headquarters or one of the regional offices located in Roseville, CA; Boise, ID; or Denver, CO. Hybrid (office/home) option is available.
Requirements
- Bachelor's degree in Business, Insurance, Finance, Economics, Actuarial Science, or related fields.
- At least five years of work experience in commercial lines with at least two years of background in product development and auto insurance.
- Understanding of auto insurance products, pricing, and regulatory requirements.
- Excellent communication skills.
- Excellent analytical and problem-solving ability.
- Strong working knowledge of Excel, SQL, data visualization tools.
- Excellent communication and stakeholder management skills.
- Proven ability to lead product design initiatives from concept to launch.
- Successful track record for completion of product development projects.
Responsibilities
- Conduct in-depth market research to identify customer needs, competitor offerings, and emerging trends.
- Assist in the development and refinement of commercial auto insurance products, including coverage features, eligibility criteria, and underwriting guidelines.
- Collaborate with actuarial, underwriting, claims, legal, and IT teams to ensure product alignment and successful implementation.
- Prepare and maintain product documentation, including coverage summaries, policy forms, and regulatory filings.
- Communicate product changes and enhancements to internal stakeholders and external partners.
- Support product launches and monitor initial performance to ensure products meet strategic objectives.
- Serve as a subject matter expert on commercial auto insurance products within the organization.
- Build and maintain dashboards and tools to track product performance and support decision-making.
- Analyze product performance using data that measures sales conversion, retention, and profitability.
- Use data analysis, as well as benchmarking and other qualitative work, to recommend product improvements.
- Mentor junior team members and contribute to the development of best practices in product development.
Benefits
- Medical, Dental, and Vision insurance
- Company paid life insurance
- 401K with a generous 6% employer match
- Employee Assistance Program (EAP)
- Time off to volunteer in the local community
- All employees earn 4 weeks of vacation in their first year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
