Senior Product Designer

Charles Schwab • Austin, TX

128d

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us 'challenge the status quo' and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). We are looking for an experienced, collaborative, and adaptable product designer to join Digital Retail and passionate about understanding user needs and pain points to join Schwab's Experience Design (UX) team. The Digital Retail UX Team crafts effortless mobile, web and desktop experiences that are grounded in empathy and informed by insights and thoughtful planning. We are a multi-disciplinary group of professionals with expertise in Design, Content Strategy and Research. We collaborate across the enterprise to build exceptional digital experiences for millions of clients. Our clients are passionate about the tools and experiences we provide, and we create experiences that inspire trust, simplify the complex, demystify investing, and empower our clients to truly own their tomorrow.

Requirements

• End-to-end Journey Design Experience.
• Proven ability to work across Web, Mobile Web and Native Mobile Platforms and Channels.
• 6+ years of product design experience focused on digital products or equivalent.
• 1+ year of product design experience for touch-based mobile interfaces is a plus.
• An online portfolio showing process and design thinking.
• Experience with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and creating content specifications.
• Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.
• Experience with accessible design and accessibility testing for solutions.
• Strong self-management skills, comfortable with substantial responsibility.
• Proficient in design tools like Figma and Writer.
• Experience running design sessions with cross-functional teams.
• Effective relationship builder with the ability to partner cross-functionally.

Nice To Haves

• Comfortable in a project-driven work environment, with a positive attitude and solid work ethic.

Responsibilities

• Designing and optimizing end-to-end client experiences.
• Supporting cross-functional teams to generate insights and co-design solutions that align service design with business goals and technical constraints.
• Providing effective interaction design and translating product requirements into delightful user experiences.
• Influencing product design efforts from early discovery to final delivery.
• Designing interactions across desktop, mobile web and native mobile experiences.
• Aligning visual design approach for products, including layout, color, spacing and typography.
• Working within and potentially contributing to a design system.
• Creating solutions together with a cross-functional Agile team.
• Facilitating ideation efforts with a focus on the problem to solve.
• Leading reviews and driving decision-making.
• Maintaining high standards set by the group, including channel standards and content standards.
• Leading projects across XD disciplines to create seamless experiences.
• Building relationships by creating trust with partners through setting expectations on process/deliverables.
• Using various communication techniques to showcase work and persuade through rationale and storytelling.

Benefits

• Eligible for bonus or incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities