Senior Product Designer - Direct Issuance

StubHub • New York, NY

24d • Hybrid

About The Position

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Be part of the team pioneering a new business line that will truly differentiate StubHub and shape the future of live event ticketing. Our Direct Issuance (DI) mission is to enable zero-effort distribution for Content Rights Holders (Teams, venues, artists, etc.) by offering products and services for every stage of event management. Our goal is to go beyond pre-existing distribution tools: providing clear guidance, recommended pricing strategies, proactive insights, and seamless fulfillment—all while leaving full control in the hands of the Contents Rights Holder. By leveraging StubHub’s robust tooling Content Rights Holders can take control of their event sales with the Secondary markets, unlocking more sales opportunities, while allowing buyers to discover a broader range of live events. Together, we’re making StubHub the ultimate destination for fans and the partner of choice for Rights Holders. As a Senior Product Designer, you will be a key contributor, redefining experiences for Rights Holders, streamlining complex workflows into intuitive experiences, and designing tools that scale across event types. You’ll collaborate closely with product and engineering to drive priorities, deliver best-in-class execution, and foster a culture of design excellence.

Requirements

• 5+ years of professional experience as a product designer, with a minimum of 2 years leading large-scope design projects
• Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience
• Proven experience in bringing Consumer SaaS products to market
• Experience designing for products powered by agentic models, or intelligent assistants
• Portfolio that showcases your ability to create intuitive and effective experiences for highly complex workflows.
• Experience designing across multiple platforms such as desktop and mobile (Android and iOS)
• Ability to leverage quantitative and qualitative insights to inform design decisions
• Comfortable in a fast-paced, iterative product development process
• Exceptional skill in design and prototyping tools
• A strong desire to learn and grow with the company
• A team-first mindset that prioritizes the success of the company
• Resilience and adaptability in response to changes and challenges
• Proactivity in solving problems and identifying opportunities to improve

Responsibilities

• Reimagine the design paradigm for rights holders, turning complex inventory workflows into simple, intuitive experiences, and building an ever-expansive product moat.
• Create novel solutions that make ticket distribution effortless, universal, and intelligent, stretching what’s possible for Content Rights Holders today and tomorrow.
• Collaborate with cross-functional partners to define the team’s strategic investment areas and priorities.
• Contribute to vision-led work that drives the product forward, whilst also executing near-term iterations that move the product forward
• Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable
• Contribute to the evolution of Broadway, StubHub’s design system, expanding its ability to support innovative, high-quality experiences

Benefits

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees