Shipt-posted 10 days ago
$109,000 - $247,000/Yr
Full-time • Senior
Hybrid • San Francisco, CA
1,001-5,000 employees
Food and Beverage Retailers

As a Senior Product Designer, you'll play a key role in shaping the future of how people browse and shop on Shipt. You'll craft intuitive, scalable experiences across both web and app, elevating interaction and visual design to make ordering feel more fluid, efficient, and inspiring. In this role, you'll influence long-term product strategy while delivering thoughtful, high-quality design work that supports multiple customer journeys across the consumer-facing Marketplace team.

  • Design Craft Excellence: Elevate the quality and cohesion of the end-to-end digital experience with refined interaction and visual design, paying meticulous attention to detail.
  • Strategic Design Leadership: Lead design for major product areas, turning ambiguous problems into clear, compelling solutions. Connect daily execution to broader company goals and champion purposeful innovation that drives measurable impact.
  • Design Process & Judgment: Apply user-centered design processes tailored to each project. Use generative and evaluative methods to validate, and refine solutions that balance user needs, business goals, and design principles.
  • Business Acumen: Help define success metrics and link design decisions to measurable outcomes. Think critically about how projects contribute to business objectives and strategic direction.
  • Collaboration & Influence: Build strong relationships with cross-functional partners, including: Product Management, Engineering, Data Science, UX Research, and Marketing/Creative.
  • Mentorship & Knowledge Sharing: Coach and support junior designers, fostering a culture of craft, rigor, and continuous improvement.
  • Deep passion for UI, interaction, and visual craft-sweating the details that make experiences feel intuitive, refined, and human.
  • Demonstrates systems thinking, connecting the dots across projects and championing inventive, scalable solutions.
  • Adapts design methods to the problem at hand, balancing rigor with efficiency to maximize impact.
  • Approaches problems holistically, exploring broadly, testing hypotheses, and iterating with intention.
  • Anchors design decisions in data and business context, consistently linking craft to measurable value.
  • Expertise in workflow, interaction, and information architecture design, visual design, design language systems, user frameworks/psychology, concept design, complex systems thinking, service design, prototyping, and animation & motion design.
  • Proficiency in Figma and Miro.
  • 5+ years experience designing consumer-facing web and mobile-app experiences (including iOS and Android); e-commerce experience is a plus.
  • Strong communication and presentation skills that allow you to communicate and defend.
  • Portfolio with case studies that show generative ideation through to final solution with impact to customers and the business.
  • Experience in user research and/or content strategy / UX writing.
  • Employees (and eligible family members) are covered by medical, dental, vision and more.
  • Employees may enroll in our company's 401k plan.
  • Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.
  • Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
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