Senior Product Designer

Global Payments Inc.•Corpus Christi, TX

1d•Hybrid

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The Senior Product Designer works on projects with the potential to have an impact on our digital solutions. They are an advocate for the user on every project ensuring we are solving the right problems. They will need to understand the project objectives, user needs, and overall product strategy. Refining the concept with key stakeholders. Be the user voice on all digital solutions concept (from discovery through to design and implementation) Run user interviews, validate personas for concepts and define user goals Create task flow, user journey and prototype UI inline with GP standards Follow implementation with development team Follow and contribute to the Global Payments Design System Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users. Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas Collaborate and evolve designs working with internal and external business customers Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team Design application content supporting both desktop and mobile rendering Cross-Functional Release Team (PRT) participation This list is not all-inclusive as additional duties may be assigned by the supervisor. Hybrid, 2 days remote & 3 days onsite at our Winward Offices, in Alpharetta, GA. Standard business hours.

Requirements

4+ years as a user experience designer for web and mobile applications
Contributed to multiple shipped products
Strong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the fly
Ability to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS
Strong working knowledge of Figma and associated design tools
Experience with user interface design patterns, interaction design and standard UCD methodologies
Experience with creating task flow, user journey and customer journey
Ability to run user test and to analyse data from user research
Strong attention to detail
Strong written and verbal communication skills with a creative mind
Understanding of common software project management and development practices in an agile environment
Proactive, dynamic and open to feedback
Enjoy working as a team member as well as independently
Knowledge of the payment industry is a plus
Knowledge of HTML, CSS and Javascript is a plus

Nice To Haves

Degree (MS/BA/BS) in Interaction / HCI, UX, Visual, Industrial, Product or Graphic Design or equivalent experience
Competencies: Figma Interaction Design Information Architecture UX Writing Visual Design Service Design Prototyping User Research Understanding of Quantitative Research and Analysis Personas / User journeys User flows Design thinking techniques Inclusive Design /Accessibility Usability Systems thinking
A Plus If You Have Experience With: Adobe Suite Basic HTML CSS. Motion Design - Premiere, After Effects, Principle, Lottie REACT, Angular and other JS framework. Github, Storybook Branding Visual communication Cognitive Science & Psychology

Responsibilities

Be the user voice on all digital solutions concept (from discovery through to design and implementation)
Run user interviews, validate personas for concepts and define user goals
Create task flow, user journey and prototype UI inline with GP standards
Follow implementation with development team
Follow and contribute to the Global Payments Design System
Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.
Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas
Collaborate and evolve designs working with internal and external business customers
Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving
Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team
Design application content supporting both desktop and mobile rendering
Cross-Functional Release Team (PRT) participation

Benefits

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.
To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume