Senior Product Designer

IQVIA•Austin, TX

12d

About The Position

IQVIA’s Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. IQVIA Media OS is the world’s most comprehensive platform for healthcare marketing and analytics, changing the way healthcare marketing is done by leveraging cutting-edge cloud-native solutions, big data pipelines, and technology to power patient outcomes. Our people are our greatest asset, and we're looking for a super curious, passionate, and driven Senior Product Designer to join our team. As a Senior Product Designer specializing in healthcare marketing, your mission is to design, implement, and provide ongoing support for Media OS. You'll play a pivotal role in transforming complex healthcare audience data into actionable insights that improve and empower media planning, buying, and analytics teams to cut costs, move faster, and drive effective results. Why Join the Product Design Team at IQVIA? • Innovate in a Critical Field: Tackle complex and meaningful design challenges in healthcare, making a real impact on patient outcomes and industry efficiency. • Shape the Future: Work on the cutting edge of AI, data visualization, and cloud-native solutions to define the next generation of healthcare marketing. • Collaborative Environment: Join a passionate and curious team where your voice is heard, and you'll work closely with product and engineering leaders. • Grow and Learn: Be part of a culture that champions continuous learning and provides opportunities to build expertise in a high-growth sector. • Impactful Work: Design solutions that simplify workflows and provide faster, deeper insights than anyone else in the industry, driving measurable results for our clients. Portfolio Requirements • Storytelling and Process: Your portfolio must showcase a variety of projects that highlight your creative processes, strategic thinking, and ability to collaborate across functions. Emphasize storytelling by showing how you use a human-driven approach to design for emotion and create memorable, measurable outcomes, even when leveraging AI tools for research and concept generation. • End-to-End Experiences: Demonstrate how you’ve thought strategically about the entire user journey, from concept to final shipped experiences in a fast-paced environment.

Requirements

Professional Experience: 8+ years of product design experience.
SaaS Solutions: Experience in product design, delivering responsive and/or mobile customer-centric SaaS solutions.
User-Centric Skills: A human-centric approach to analysis with working knowledge of usability and accessibility standards.
Design & Prototyping: Proficiency in at least one visual design tool (Figma preferred) and one wireframing tool.
Agile & Independent: Experience working in an Agile/Scrum development process; must be self-directed, self-motivated, organized, and disciplined.
Education: Bachelor's degree in HCI, design, or a related field, or equivalent work experience.

Nice To Haves

Basic understanding of HTML, CSS, and JavaScript.
Experience working on the same product for several iterations.
Familiarity with the pharmaceutical, biotechnology, life sciences, and/or healthcare industries.
Experience collaborating with data scientists and engineers to integrate AI models.
Strategic Mindset: Ability to have a strategic and creative mindset with excellent judgment and analytical ability.
Empathetic Approach: An empathetic, human-centric approach to analysis, with the ability to understand and incorporate complex technical and business requirements.
Influential Communicator: Excellent interpersonal communication and presentation skills, with the ability to influence direction and decisions related to scope and requirements.
Curiosity and Innovation: A strong desire and eagerness to be curious, inquisitive, and innovative.
Team Cultivator: The ability to work effectively with others and help cultivate a collaborative environment.

Responsibilities

Embrace the Founder's Journey: Embrace a founder's mindset by building with care and empathy and use your strong vision and unique taste to design products that differentiate in the market and resonate deeply with customers.
Experience Strategy & Design Execution: Lead the experience strategy and design execution for the core Media OS Audience journey. Own the conceptual development and delivery of all design artifacts, from user flows and wireframes to high-fidelity prototypes and final specifications.
User-Centric Excellence: Drive Exceptional Experiences by deeply understanding customer outcomes, not just their requests. Conduct research to empathize with users, validate assumptions, and build products that solve meaningful problems. Analyze user feedback, leading to data-informed iterative design improvements.
Data-Driven Design: Serve as the bridge between data and business outcomes. Translate complex healthcare audience data into user-friendly, easy to understand insights, ensuring seamless integration of features within Media OS.
Code and Craft: Embrace a mindset of end-to-end ownership, taking responsibility from ideation through implementation. Proactively experiment with ideas, drive significant progress through small, consistent efforts, and bridge the gap between design and development by combining code and craft to foster innovation and adaptability.
Cross-Functional Collaboration: Partner closely with product owners and engineering to prioritize design requests, define requirements, and remove obstacles. You'll be a champion of great design and actively contribute to KPI, UX outcomes, and success metrics for measuring design impact.
Design Systems & Process Improvement: Drive and ensure consistency and adherence to our design system standards. Continually evaluate and champion improvements to our design processes, tools, and best practices to deliver user-validated experiences.

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