Senior Product Designer, Amazon Health

Amazon • Seattle, WA

4d

About The Position

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior Product Designer to join our team and reimagine the future of healthcare delivery. You'll create transformative digital experiences making health management more accessible, connected, and effective. We're looking for a visionary designer who can simplify complex healthcare workflows while building experiences that empower better health outcomes. As a Senior Product Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization. You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining cutting-edge technology with human-centered design. This is an exciting opportunity to make a significant impact on global healthcare through innovative design. If you're ready to tackle complex challenges and shape the future of health experiences, we want to hear from you.

Requirements

• 7+ years of UX designer or interaction designer experience
• Bachelor's degree in Design, HCI, or related field (or equivalent practical experience)
• An online portfolio demonstrating end-to-end, user-centered design solutions across desktop and mobile devices
• Proficiency in design and prototyping tools such as Figma
• Strong understanding of information architecture, interaction design, and user-centered design methodologies
• Experience working in fast-paced, sometimes ambiguous environments
• Ability to leverage analytics and qualitative data to shape product decisions and track the effectiveness of changes
• Experience owning projects, communicating timelines, aligning stakeholders, and executing independently
• Excellent written, verbal, and presentation skills
• Naturally curious, finding inspiration beyond the screen through people, analogous experiences, and diverse sources

Nice To Haves

• Master's degree in Design, HCI, or related field (or equivalent practical experience)
• Experience designing for healthcare or other complex, regulated industries
• Strong visual design skills with the ability to create polished, aesthetically pleasing interfaces that align with brand guidelines and enhance user experience
• Proven strategic thinker who can influence product strategy through design thinking and user advocacy
• Experience in architecting interaction patterns for generative systems and a proven ability to leverage AI-driven workflows to design, prototype, and refine intelligent product features.

Responsibilities

• Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design, solving healthcare challenges at massive scale.
• Demonstrated ability to transform complex challenges into structured, scalable design solutions through systematic thinking.
• Balances human-centered design thinking with bold innovation to transform complex healthcare challenges into impactful solutions.
• Create visually compelling, on-brand design solutions that enhance usability and delight users while adhering to Amazon's design principles.
• Define and drive the visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners including Product, Engineering, and Business leaders.
• Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations.
• Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.
• Mentor junior designers, fostering a culture of design excellence and continuous learning.
• Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products.
• Lead the strategic integration of AI-driven methodologies into the design process while architecting user-centric solutions for AI-native products and features.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level