Senior Product Designer

Kaizen Labs•New York, NY

10d•Hybrid

About The Position

As the third design hire at Kaizen, you’ll report to the Design Lead and play a foundational role in crafting exceptional user experiences for government staff and members of the public. This high-agency opportunity will allow you to impact every aspect of design at the company: from scoping and shipping products with our engineers, to building innovative prototypes for the sales team, to creating marketing assets as we evolve our brand. In true startup fashion, you’ll wear many hats, including partnering closely with our implementation team on customer deployments and helping to define our product roadmap strategically.

Requirements

4-6 years of experience in product design, preferably in a high-growth startup or agency environment
Experience designing administrative tooling
Experience designing scalable solutions for SaaS products for desktop and mobile
Experience in client services and excitement to work directly with customers
Proficiency in Figma for both design and prototyping
Workflows powered with AI tooling (ChatGPT, Figma Make, Lovable, etc.)

Nice To Haves

Experience with AI coding tools like Cursor to make your own contributions to the codebase

Responsibilities

Lead design work end-to-end, including:
Driving research and discovery sessions with our customers
Writing clear, well-scoped product requirement documents
Designing and iterating upon high-fidelity flows and prototypes
Collaborating side-by-side with our wonderful engineering team to bring the work to life
Contributing to Trailmix, our internal design system
Partner with our implementation team on critical customer deployments by providing hands-on project management, product strategy, and customer communications
Work with the business development team to define the future of the product with robust prototyping for RFP responses and demos
Work with the leadership team to create marketing assets for socials, one-pagers for conferences, and other branded materials

Benefits

Comprehensive Health Coverage
We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option
Dental, Vision & Financial Wellness
You’re covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents.
Flexible Spending Accounts (FSA & Dependent Care FSA)
$100,000 in fully paid life insurance
401(k) access through Guideline
Parental Leave That Supports Families
16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents
$50/month toward your commute
One-time setup stipend (up to $750) for your home or NYC office
$100/month for wellness or productivity
$250/year for recreation - because fun matters
$500/year for professional development - because growth does too
Expensed lunch three days a week when you're in the office
Company-provided laptop
Unlimited PTO
All federal holidays off
A company-wide winter break during the week of Christmas