Senior Product Designer, Player Accounts

About the position

You’ll lead design for our onboarding, account management, deposit and withdrawal experiences. Your work will be instrumental in designing intuitive, engaging journeys that help new users get started with ease and unlock the full value of our Fantasy and Sports Betting products. This role is central to driving user acquisition, activation, and long-term retention, shaping how millions of fans connect with Underdog.

Responsibilities

• Lead current product design solutions while identifying future optimizations and enhancements
• Collaborate with cross-functional team leaders, including engineers, product managers, and company stakeholders, to develop and execute product solutions that meet business needs and customer requirements
• Create artifacts to champion product solutions at each stage of the design lifecycle: sketches, usability studies, wireframes, prototypes, presentations, documentation
• Conduct and synthesize user research to inform design decisions and ensure solutions are grounded in user needs and behaviors
• Collaborate and contribute to a world-class design team through knowledge shares, critiques and workshops

Requirements

• 5+ years of experience in product design with a strong focus on mobile applications, onboarding, and growth
• Proven track record A/B testing and experimentation, delivering data-informed design solutions that drive user acquisition and retention
• A humbled, motivated individual constantly geared to ship the most ideal solution and experience for the customer and their goals
• High frequency problem-solver who is effective in situations with limited information, building a solution from concept and effectively communicating it to stakeholders
• Presents a portfolio demonstrating process, learnings, and world-class execution on consumer-facing mobile products
• Passionate about Underdog’s mission and products
• Excellent written and verbal communication skills
• Expertise in modern design tooling

Nice-to-haves

• Experience in onboarding, accounts, and/or payments
• Experience in fantasy sports and/or sports betting products

Benefits

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents