Senior Product Designer, Ops

WonderNew York, NY
64dHybrid

About The Position

Wonder is looking for a Product designer on the Ops Product team to build best-in-class product experiences for our internal users. The Ops Product team owns all of systems that power the tools needed to equip our kitchen and delivery teams so that they can provide the best possible experience for our customers. This includes the kitchen display screen, kitchen order manager, dispatch portal, 3rd party aggregator, back office tools and more. We are a cross-functional team of product managers, product designers, and product analysts. A portfolio is required to be considered for this role. Your design portfolio should showcase your design process and demonstrate a range of fidelity levels from start to finish.

Requirements

  • 3-5+ years of experience designing and shipping internal tooling. Strong plus for experience in designing operations and efficiency tools.
  • Proven ability to work with cross-functional teams and collaborate effectively in a fast-paced, dynamic and at times scrappy environment.
  • Excellent communication and interpersonal skills, with the ability to explain design decisions clearly and concisely.
  • Strong visual sensibility and ability to translate complex workflows into easy-to-understand user experiences
  • Proficiency in Figma and other supporting interaction design tools.

Responsibilities

  • Own the design of end-to-end user experiences that integrate user research, customer feedback, and performance data.
  • Develop high-fidelity designs, interactive prototypes, and comprehensive design artifacts that align with product requirements and ensure seamless developer handoff.
  • Conduct usability testing to validate designs and incorporate feedback.
  • Collaborate closely with product managers, analysts, engineers, and culinary operations stakeholders to design features that drive efficiency and increased throughput in our operations

Benefits

  • We offer a competitive salary package including equity and 401K.
  • Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Food Services and Drinking Places

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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