Senior Product Designer, Merchant Platform Innovation

DoorDash USA • San Francisco, NY

1d • Hybrid

About The Position

About the Team The Commerce Design team crafts products and services that merchants rely on every day to succeed on DoorDash. We aim to be an essential partner for every merchant, whether by enhancing in-store operations or streamlining business management. Our team’s purpose is to design seamless, engaging experiences that support merchants at every stage of their journey. With a commitment to design thinking, creativity, and innovation, we bring the heart and soul of DoorDash to life, ensuring the user experience is filled with unique, memorable interactions. About the Role As a senior product designer on the Restaurant Innovation team, you will join an exciting new confidential initiative that has found momentum with an emerging hardware product. We’ve assembled a strong cross-functional, entrepreneurial team to take the product to the next level and we are looking for a designer to join its small but mighty design team. You’ll be responsible for the design of new end-to-end user experiences for our product. Given this initiative is still in its early stages, speed, craft, and execution quality are high priority. You’ll also need a strong owner mentality as you'll be expected to collaborate with cross-functional partners—including research, product, engineering, analytics, and business—to shape the team’s strategy and prioritize efforts. You'll report to our Head of Commerce Design. This role is hybrid, working certain days a week onsite and the rest working from home.

Requirements

• You are a senior-level IC with 7+ years of work experience
• You enjoy complex problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
• You are passionate about leading product strategy and vision for new product areas
• You skillfully balance strategy, research, interaction design, and visual design to achieve elegant solutions
• You value high quality well crafted visual design, and care about the details

Responsibilities

• Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
• Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
• Deliver and refine clear storytelling around product needs and opportunities
• Create, collaborate, and refine flows, prototypes, and high-fidelity visuals
• Design and ship high-quality product improvements

Benefits

• We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.
• We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
• We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees