Senior Product Designer I
About The Position
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. Role Overview As Senior Product Designer I, you play a key role in elevating the product experience through holistic, system-oriented design. You independently lead design initiatives that span across multiple teams or product surfaces. You leverage your deep understanding of design systems and customer behavior to create impactful experiences that solve real problems. You are a cross-functional partner who thrives in ambiguity, guiding product and engineering partners to arrive at thoughtful solutions rooted in research and strategy. You influence the team through best practices and push the bar on design quality while mentoring others and shaping the team’s craft standards. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
Requirements
- 6+ years of professional experience in product design, preferably in SaaS and/or mobile-first environments
- Bachelor’s degree in a related field or equivalent work experience
- Portfolio showcasing strategic thinking, product impact, and strong execution across platforms
- Fluency in Figma and design system tools (i.e. Figma, Zeroheight, Storybook)
- Working knowledge of front-end development and platform-specific constraints for web, iOS, and Android
- Solid understanding of accessibility standards and inclusive design practices
Nice To Haves
- Systems thinking and ability to anticipate how small decisions scale across the product
- Ability to influence without authority and build alignment across functions
- Strong storytelling and presentation skills that bring teams along
- Passion for mentoring and helping others grow in their design careers
- Deep empathy for users and a constant curiosity to uncover their needs
Responsibilities
- Lead complex product design efforts that impact multiple teams or product areas
- Conduct deep discovery and usability research to identify product opportunities and guide design direction
- Define and drive design strategy that balances user needs, business goals, and technical feasibility
- Create detailed user flows, prototypes, and high-fidelity visuals across web and mobile platforms
- Collaborate with product managers and engineers to define requirements and deliver high-quality solutions
- Establish and uphold design standards by contributing to and evolving our design system
- Present and communicate design rationale clearly to stakeholders at various levels
- Provide mentorship and guidance to mid-level and junior designers
- Partner cross-functionally to align teams on product vision and execution
- Continuously iterate based on feedback, metrics, and evolving user needs
Benefits
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1,001-5,000 employees
