Senior Product Designer, Growth
About The Position
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for an experienced Senior Product Designer, Growth focused on helping more people feel confident taking their first step to start therapy. This is a high-impact role where small design decisions can meaningfully improve access to mental health care. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
Requirements
- 5+ years of experience in product design, with at least 1 year focused on growth in a B2C or B2B2C environment.
- Strong portfolio demonstrating a data-driven approach that includes B2C growth initiatives.
- Highly skilled in interaction design, prototyping, and visual design.
- Lean approach to product design, prioritizing delivering the most concise experience that still provides value.
- Deep empathy and user obsession, driven by our mission to make therapy accessible to all.
- Strong analytical mindset and experience with A/B testing and lean user research methodologies.
- Advanced proficiency in modern design and prototyping tools (e.g. Figma), including experience building components using best practices such as auto-layout, variants, tokens, and grid.
- Actively explores and incorporates AI and evolving product design practices into workflow when it improves quality and efficiency.
- Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders to build alignment.
- Genuine desire to create inclusive products, keeping up with the latest accessibility standards.
Nice To Haves
- Experience at a telehealth or digital mental health company.
- Deep understanding of how to use data analytics tools (e.g., Google Analytics, Amplitude) to inform design decisions.
- Proven success in optimizing funnel conversion for mobile-first consumer products.
- Experience designing AI-assisted product experiences.
- Comfort working in an experimentation-driven environment.
Responsibilities
- Own the end-to-end member onboarding experience , from sign-up through the first session, balancing immediate iterative improvements with a solid long-term vision. This includes user research, ideation, wireframing, prototyping, and high-fidelity visual design.
- Improve activation and early engagement by identifying drop-off points, designing solutions, and iterating quickly through A/B tests and rapid experiments.
- Design personalized experiences by leveraging AI to understand and adapt to client needs, preferences, and constraints.
- Make data-driven decisions by working directly with data science and product partners to analyze user behavior data, interpret A/B test results, and translate insights into actionable design improvements.
- Collaborate with cross-functional teams , partnering with product to define problems and achieve business outcomes, with marketing to align on messaging and goals, and with engineering to ensure feasibility and high-quality implementation of designs.
- Contribute to our design system to ensure consistency and efficiency.
Benefits
- Comprehensive Medical, Dental and Vision plans coverage since day one
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
