Senior Product Designer (Fintech)

Housecall Pro

9d•$120,000 - $142,000•Remote

About The Position

As Senior Product Designer I, you play a key role in elevating the product experience through holistic, system-oriented design. You independently lead design initiatives that span across multiple teams or product surfaces. You leverage your deep understanding of design systems and customer behavior to create impactful experiences that solve real problems. You are a cross-functional partner who thrives in ambiguity, guiding product and engineering partners to arrive at thoughtful solutions rooted in research and strategy. You influence the team through best practices and push the bar on design quality while mentoring others and shaping the team’s craft standards. We are evolving our design workflow to incorporate AI-assisted prototyping, increasingly creating realistic, functional prototypes to accelerate learning and improve decision-making when higher fidelity experiences are needed. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Requirements

6+ years of professional experience in product design, preferably in SaaS and/or mobile-first environments
Bachelor’s degree in a related field or equivalent work experience
Portfolio showcasing strategic thinking, product impact, and strong execution across platforms
Fluency in Figma and design system tools (i.e. Figma, Zeroheight, Storybook)
Experience using AI tools or functional prototypes to validate product direction and interaction quality
Working knowledge of front-end development and platform-specific constraints for web, iOS, and Android
Solid understanding of accessibility standards and inclusive design practices

Nice To Haves

Systems thinking and ability to anticipate how small decisions scale across the product
Ability to influence without authority and build alignment across functions
Strong storytelling and presentation skills that bring teams along
Passion for mentoring and helping others grow in their design careers
Deep empathy for users and a constant curiosity to uncover their needs
A bias toward learning through building and comfort experimenting with emerging tools to improve speed and realism in the design process

Responsibilities

Lead complex product design efforts that impact multiple teams or product areas
Conduct deep discovery and usability research to identify product opportunities and guide design direction
Define and drive design strategy that balances user needs, business goals, and technical feasibility
Create detailed user flows, prototypes, and high-fidelity visuals across web and mobile platforms
Use AI tools to rapidly create functional prototypes that simulate real product behavior for testing and alignment
Collaborate with product managers and engineers to define requirements and deliver high-quality solutions
Establish and uphold design standards by contributing to and evolving our design system
Present and communicate design rationale clearly to stakeholders at various levels
Provide mentorship and guidance to mid-level and junior designers
Partner cross-functionally to align teams on product vision and execution
Continuously iterate based on feedback, metrics, and evolving user needs

Benefits

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
health care insurance (medical, dental, vision, disability)
employee assistance program
401(K)
flexible time off
paid parental leave
tech reimbursement
other company benefits