Senior Product Designer, Discovery & Recommendations

Chewy • Bellevue, WA

145d • $149,000 - $245,000 • Onsite

About The Position

Chewy is on a mission to become the most trusted and convenient online destination for pet parents and partners, everywhere. On the Chewy Design & Research team, we turn this mission into reality through thoughtful, intuitive, and innovative digital experiences. We're now looking for a Senior Product Designer, Discovery & Recommendations to help craft how millions of pet parents find the products - whether that's the right food, toy, treat, or supplement for their furry family member. As part of the Discovery Experience team, you will focus on product discovery journeys across search, browse, personalized recommendations, and intelligent product support tools.

Requirements

• 5+ years of experience in UX/product design, interaction design, or information architecture.
• Bachelor's degree in Design, HCI, or a related field, or equivalent professional experience.
• Experience with personalized, data-informed design experiences (e.g. ML-powered recommendations).
• Experience working on large-scale e-commerce or retail platforms.
• Familiarity with A/B testing and experimentation frameworks.
• Strong portfolio showcasing high-impact, scalable product design work.
• Excellent visual, interaction, systems design skills.
• Strong communication and storytelling skills—especially around sophisticated or technical concepts.

Nice To Haves

• Design experience within e-commerce, product discovery, or content personalization experiences.
• Understanding of recommendation engines, search algorithms, or personalization systems.

Responsibilities

• Craft end-to-end journeys that help customers easily find what they need - from search bars to curated collections to AI-powered recommendation modules.
• Collaborate with product, engineering, business intelligence, and data science teams to develop experiences that blend user intuition with algorithmic intelligence.
• Build adaptable UX frameworks that support evolving machine learning models and a rapidly growing product catalog.
• Lead projects from concept to execution - conducting discovery, building wireframes and flows, running evaluative UXR testing when needed, producing high-fidelity visuals, and partnering on final implementation.
• Design within and evolve a scalable design system, contributing to a cohesive customer experience across platforms and devices.
• Present your work clearly and passionately to partners, including senior leadership and C-suite executives.
• Elevate the craft of the team by sharing standard processes, providing feedback, and championing design quality.

Benefits

• Eligible for 401k and a new hire and annual equity grant.
• Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.
• Parental leave and family services benefits.
• Backup dependent care and flexible spending accounts.
• Telemedicine and pet adoption reimbursement.
• Employee assistance program and discounts including 10% off pet insurance and 20% off at Chewy.com.
• Unlimited PTO, subject to manager approval.
• Six paid holidays per year.
• Paid sick and family leave in compliance with applicable state and local regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree