About The Position

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Netflix Infrastructure Engineering organization drives business growth and innovation through a robust platform essential to Netflix's scale and operations. We minimize time spent on undifferentiated heavy lifting, streamlining data and engineering workflows to reduce toil. This allows our engineers and data practitioners to concentrate on what truly matters: helping Netflix entertain the world. As a Senior Product Designer for the Infrastructure Platform, you will be responsible for designing the next generation of tools and services that empower our internal teams. We are seeking three Senior Product Designers to shape the future of the Infrastructure Platform at Netflix. You'll craft intuitive experiences that empower our engineers and data practitioners to focus on what matters most: entertaining the world.

Requirements

  • 10+ years as a Product Designer (or equivalent experience).
  • Experience designing data analytics, business intelligence, developer tools, A/B testing tooling, platforms, or other technical products.
  • Proven track record of leading design initiatives from concept to launch.
  • Expert in design tools (Figma, etc.) and prototyping technologies.
  • Strong systems thinking and ability to design scalable solutions for complex infrastructure challenges.
  • Successfully led design strategy for complex technical products.
  • Proven track record of influencing and aligning cross-functional partners without direct authority.
  • Excellence in communicating design decisions to technical audiences.
  • Demonstrated success in mentoring designers and improving team practices.
  • Strong ability to work autonomously and drive initiatives independently.
  • Skill in sequencing and communicating long-term vision through incremental steps.
  • Experience designing interfaces that abstract complex technical concepts into intuitive user experiences.
  • Ability to collaborate effectively with engineers (coding skills not required).
  • Experience with AI/ML-enhanced user experiences is a plus.
  • Strong understanding of software development or data processes, toolchains, and best practices.
  • Familiarity with infrastructure automation concepts and modern development platforms.

Responsibilities

  • Design intuitive interaction patterns that simplify complex workflows and unlock actionable insights.
  • Craft highly functional and visually compelling experiences that enhance system comprehension and usability.
  • Conduct user research and usability testing to validate design decisions and identify opportunities for improvement.
  • Advocate for user-centered design principles within the organization and educate stakeholders on the value of thoughtful design.
  • Contribute to the growth of design excellence within the team and organization.
  • Stay current with emerging trends in data visualization, interaction design, AI, and analytics to continuously elevate our product experiences.
  • Lead design strategy for product initiatives, creating intuitive experiences that enhance user productivity and impact.
  • Define and evolve the design system, creating scalable product patterns and components for the products across the infrastructure platform.
  • Identify opportunities for innovation through user research and technical insight.
  • Envision cohesive, end-to-end user journeys that simplify complex workflows.
  • Shape how we measure and improve data experiences.
  • Own the end-to-end design process, driving solutions for complex technical workflows from concept to launch.
  • Craft and validate prototypes that effectively communicate solutions.
  • Establish scalable design practices and foundational patterns.
  • Scope and negotiate realistic deliverables with partners.
  • Mentor fellow designers and elevate the team's craft, advocating for user-centered design and educating partners on its value.
  • Partner deeply with Product, Engineering, and Data Science to translate complex user needs into intuitive and impactful design solutions.
  • Facilitate design workshops and creative sessions with technical stakeholders.
  • Articulate design vision and approach to senior leadership.
  • Build strong relationships and lead through influence to drive alignment and create a coherent user experience across the platform.

Benefits

  • Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs
  • Health Savings and Flexible Spending Accounts
  • Family-forming benefits
  • Life and Serious Injury Benefits
  • Paid leave of absence programs
  • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
  • Full-time salaried employees are immediately entitled to flexible time off.
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