Senior Product Designer - Core Products
About The Position
Who is FranConnect? FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25+ years, the FranConnect AI-powered platform has served as the backbone for sales, operations, and marketing for over 1,500 brands and one million locations worldwide. Iconic brands such as Bojangles, Capriotti’s, Gold’s Gym, Neighborly, and Papa John's rely on FranConnect to expand locations, streamline unit operations, enhance collaboration, and improve profitability. Backed by private equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia, and Canada. For more information on FranConnect, visit www.franconnect.com. Why Join Us At FranConnect, we believe that great companies are built on great cultures. Our team is passionate, collaborative, and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. We foster an environment where innovation, transparency, and continuous learning are at the core of everything we do. Employee growth and well-being matter to us, and we take pride in cultivating a workplace where every voice is heard, ideas are valued, and contributions make a real impact. Joining FranConnect means being part of a company that not only values its people but also plays a crucial role in shaping the future of franchising and multi-location businesses. If you’re looking for a place where you can grow, contribute meaningfully, and be part of something bigger, we’d love to have you on our team!
Requirements
- 3–5 years of product design experience, preferably in B2B SaaS
- Experience designing complex workflows or operations-focused software
- Portfolio demonstrating strong UX fundamentals and problem-solving skills
- Ability to work independently with guidance and feedback from senior designers
- Strong communication and collaboration skills
- Comfortable navigating ambiguity, demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments
Nice To Haves
- Experience working with offshore engineering teams in India is a major plus
Responsibilities
- Design features and workflows for complex, data-rich B2B SaaS products.
- Partner with Product Managers to translate requirements into intuitive UX solutions.
- Contribute to improving consistency across products by applying shared patterns and standards.
- Support the evolution of the design system through contributions and feedback.
- Conduct research using product analytics (e.g., Pendo) and customer feedback.
- Collaborate with Engineering teams, including offshore partners in India, to deliver high-quality designs.
- Present design work and rationale to product leadership and customers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
