Senior Product Designer, Commerce and Lifetime Value

Netflix

20d•$120,000 - $515,000•Remote

About The Position

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Strong Recommendation: Please submit a portfolio in your application (with the password) THE ROLE We are seeking a Product Designer to join our team focused on Commerce and Member Lifetime Value (LTV). This is a high-stakes, high-impact role. You'll be designing critical member touch points that drive long-term customer value through proactive, data-driven interventions and experiences. As a Product Designer for Commerce - Lifetime Value, you will help drive the strategic evolution of the member journey from the moment a user considers joining to the years they spend as a loyal subscriber. You will be a key contributor in how Netflix scales its global footprint through monetization, plan innovation, and high-impact experimentation.

Requirements

7+ years of experience: Proven track record designing consumer-facing products at scale (web, mobile, and/or TV). Experience in growth or monetization is a significant plus.
Strategic thinker: You love to understand the "why" behind business metrics like average revenue per member, churn rate, etc.
Mastery of craft: Exceptional skill in interaction design, visual design, systems, and prototyping. You can produce a wide range of concepts quickly but also go deep into edge cases and platform patterns.
Experimental by nature: You enjoy A/B testing and iterating based on data, but you never sacrifice the user's emotional experience for a short-term metric.
Comfortable with change and ambiguity: You thrive in a remote-friendly, highly complex environment and can drive projects forward independently. You view constraints as creative puzzles rather than roadblocks.
Great communicator and collaborator: Exceptional verbal and written communication skills, with a humble, partner-first approach to working with cross-functional teams.

Responsibilities

Design for households: Deeply understand how families and individuals use Netflix in the home to maximize value across multiple profiles and devices.
Untangle complexity: Translate intricate targeting frameworks, ML algorithms, and regional privacy regulations into simplified, user-centric design strategies that respect global nuances.
Unlock value realization: Create intuitive experiences that help members discover and utilize the full breadth of their plans (including Standard with Ads, Standard, and Premium offerings).
Master the lifecycle: Explore and provocate for seamless onboarding flows, identify key moments for upsells, and deploy personalized and compelling offers.
Drive revenue through creativity: Translate complex business constraints and technical ambiguity into elegant design solutions that drive measurable revenue impact.
Collaborate at scale: Partner with Ads, Commerce, and Core Product teams to ensure a unified experience across TV, Mobile, and Web.
High-fidelity craft: Create beautiful, emotionally compelling, and pixel-perfect design and narratives that set the bar for quality within the organization.

Benefits

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
We also offer paid leave of absence programs.
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
Full-time salaried employees are immediately entitled to flexible time off.

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