Senior Product Designer, Agentic AI Applications

Zeta Global•Chicago, IL

9d•Remote

About The Position

We're building Zeta Developer Platform , our next-generation Marketing Operating System, and we need a Senior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Application Framework that will fuel our Zeta Developer Platform experience. You'll partner with our design system team, inform Model Context Protocol (MCP) improvements, and build the foundation—then scale—our Agentic and Vertical Apps infrastructure. You'll join at a pivotal moment where we're raising the bar on quality, speed, and innovation. We're looking for someone who can challenge us in the best way: bringing strong skills in AI, visual design, UX, motion, and coding to push our thinking forward and help us achieve what hasn't been done before. This is a foundational role for a product that will define our company's future. You won't just be designing features—you'll be architecting how AI-powered apps are built across the entire platform. You're building the foundation, not a feature: Designing the Agentic Apps Framework that powers Zeta Developer Platform end to end AI is core to the product, not an experiment: You'll ship real, production-grade agentic experiences customers rely on every day Design has real leverage here: Your systems, patterns, and processes will enable teams across the company to move faster without sacrificing quality True ownership: Help set standards, define best practices, and shape what "great" looks like as the platform scales Compounding impact: The work you do will influence how apps are built, how teams collaborate, and how Zeta Developer Platform evolves

Requirements

7–10+ years of product design experience, with meaningful time spent on complex platforms, systems, or tools (B2B, SaaS, or AI-driven products strongly preferred)
Demonstrated experience leading foundational or platform-level design work that scales across teams, products, or workflows
Hands-on experience designing and shipping AI-powered features, workflows, or systems
Proven track record of partnering closely with Product and Engineering in fast-paced environments
Experience mentoring designers, influencing standards, and shaping how design work scales—without needing formal management responsibility
AI & Agentic Design Fluency: Strong understanding of AI-powered workflows, agentic systems, and emerging interaction patterns, with hands-on experience using AI tools to inform, accelerate, and enhance product design. Comfortable designing experiences shaped by models, context, and automation—not just static interfaces.
Systems & Platform Design Expertise: Proven ability to design scalable systems, frameworks, and interfaces that support consistency, flexibility, and speed across complex product ecosystems. Deep experience working in Figma with structured libraries, reusable patterns, and scalable design foundations.
End-to-End Product Design Craft: Excellence across UX, visual design, interaction design, and motion, with the ability to design sophisticated workflows that feel intuitive, human, and high-quality—especially in technically complex environments.
Strong Product Thinking: Can clearly articulate problem → user job → system behavior → outcome. Comfortable designing flows where intent matters more than screens. Knows when not to add UI.
Motion & Micro-Interaction Design: Strong understanding of animation as UX, not decoration. Uses motion to explain system state changes, communicate AI progress and confidence, and reduce perceived latency. Designs micro-interactions for loading → ready, generating → refining, and success/failure/partial results. Motion should make the system feel alive, responsive, and understandable—especially when AI is working in the background.
Technical Collaboration & Prototyping: Strong comfort partnering with engineers, understanding technical constraints, and using prototyping (low- and high-fidelity, coded or no-code) to explore, validate, and communicate complex ideas.
Design Leadership Without Authority: Ability to influence outcomes through clarity, critique, documentation, and example-setting—raising the bar for quality and consistency across teams without relying on formal management.
High Autonomy: Does not need step-by-step direction. Can take a fuzzy problem and drive it to clarity. Comfortable owning an area end-to-end.
Strong Judgment: Knows what's important vs. what's nice. Can say "this doesn't need design" or "this isn't worth solving yet." Optimizes for impact, not aesthetics.
Clear Communicator: Explains thinking simply to PMs, Engineering, and Leadership. Writes clear rationale, not just design artifacts. Can disagree without being defensive.
Comfort with Ambiguity: Does not freeze when requirements are incomplete. Enjoys shaping the problem space, not just executing tickets. Can operate before things are fully defined.
Ownership & Accountability: Treats the product like theirs. Follows through. Cares about outcomes, not just delivery.
AI-Forward & Curious: Actively experiments with AI tools, workflows, and emerging technologies, and brings that learning back to the team.
Quality Advocate with Pragmatic Judgment: Cares deeply about craft and polish while understanding that perfect is the enemy of good. Knows when to push for excellence and when to ship, learn, and iterate.
Figma (expert level): Deep experience with scalable component architecture, variants, auto-layout, design tokens, and shared libraries
Rive, FigJam, Figma Slides
Hands-on, regular use of AI tools such as ChatGPT, Claude, or similar LLMs as part of your design workflow—for ideation, exploration, synthesis, critique, and system thinking
Comfort using tools like Cursor, Bolt, Lovable, Claude Code, or similar to prototype and experiment on AI-enabled experiences
Familiarity with Storybook, React/Next.js
Experience with Rive, Motion.dev, Framer Motion, GSAP, or D3 to design micro-animations and stateful interactions that communicate system behavior and progress
Strong comfort with Figma Prototypes, Framer, ProtoPie, or similar to explore behavior, timing, and interaction
Working knowledge of HTML, CSS, and modern frontend concepts, with the ability to read code, collaborate deeply with engineers, and understand implementation tradeoffs
Comfort with modern product development workflows: GitHub, Jira, Linear, Notion, Slack, Confluence
Familiarity with MCP concepts, including how context, memory, tools, and agents influence system behavior and user experience