Senior Product Design Manager, Growth & Safety

Discord • San Francisco, CA

90d • $272,000 - $306,000

About The Position

As our Senior Design Manager, you'll report to the Director of Product Design, and lead a talented team of designers across the full product development cycle, from strategic visioning through launch and iteration. For example, reimagining how new users discover and join their first servers/communities, designing proactive safety systems that work seamlessly in the background, creating user-facing controls that put safety in users' hands, and developing growth mechanics that feel organic rather than extractive.

Requirements

• 10+ years of experience in scaled consumer-facing digital product design work, ideally including growth, trust & safety, onboarding, or consumer product experiences
• 4+ years directly managing design teams of 4 or more, with a track record of growing talent and building cultures of creative excellence
• Ability to bring simplicity and clarity to complex problems or opportunity spaces, and turn insights into compelling product directions
• Experience designing for sensitive domains like safety, moderation, or integrity, with a nuanced understanding of how to balance user freedom with community protection
• Ability to communicate to peers and executive stakeholders in ways that drives action and uplevels execution
• Strong leadership skills rooted in empathy: you understand how to staff and grow your direct reports in challenging, supportive ways while motivating teams to deliver excellent results
• Comfort operating in ambiguity and navigating tradeoffs between business goals and user wellbeing

Nice To Haves

• Personal use of Discord, and/or gaming experience
• Experience with growth experimentation frameworks and data-driven design iteration
• Understanding of trust & safety challenges across social platforms, including content moderation, user reporting, and preventive systems
• Background in behavioral psychology, habit formation, or user motivation

Responsibilities

• Lead and grow a team of product designers working across growth acquisition, activation, safety experiences and compliance
• Inspire teams through strategic storytelling, leading vision sprints that turn complex problems into compelling product directions with milestoned experimentation proposals
• Balance competing priorities between growth velocity, user value, product quality and safety integrity, ensuring we build experiences that are effective, high craft and responsible
• Uphold high design quality standards, and bring moments of delight and joy, across growth and safety experiences, while ensuring our solutions respect user agency and build trust
• Partner closely with cross-functional leaders in product, engineering, data science, and policy to align on strategy and execution
• Champion informed design - through product design, user research and data-informed - helping your team deeply understand both new users, power users and safety challenges
• Foster a culture of creative excellence, where designers feel empowered to tackle sensitive problems with empathy and innovation

Benefits

• Equity
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees