Senior Product Delivery Associate – Digital Payments

JPMorgan Chase & Co. • New York, NY

4h

About The Position

Do you love improving the lives of millions of customers and by building
innovative products? Are you excited about creating a fintech platform that
fuels the next wave of growth in payments? Join the Proprietary Wallets team,
where talented product leaders are revolutionizing payment experiences and
promoting the expansion of digital payments.

The Proprietary Wallets organization is a team of highly talented product
leaders focused on delivering innovative payment experiences and platforms.
We’re transforming the buying and selling experiences for millions of our
customer and nurturing the growth of digital payments.

As a Senior Product Delivery Associate in Connected Commerce on the Proprietary
Wallets team, you will help build the next generation of payment platforms that
become the foundation of Chase digital payments and commerce experiences. We’re
looking for someone who is customer obsessed, has strong experience leading 0-1
development efforts in large companies, and a strong inclination for innovative
thinking. We are looking for a program manager who will drive the successful
completion of product features, proactively identify and manage risks and
dependencies, and clearly articulate our progress to leadership and
stakeholders.

Requirements

• 3+ years of experience or equivalent expertise in product management, product delivery, program management, or a relevant domain area
• Ability to navigate highly matrixed organization and escalate where issues when needed
• Structured and strategic thinker with excellent written communication and presentation (PowerPoint) skills
• Ability to influence cross-functional stakeholders with diverse points of view and build coalition
• Strong understanding of product development lifecycle using Agile / Scrum
• Experience working in Jira / Jira Align and Confluence
• Bachelor’s degree in a relevant field of study

Nice To Haves

• Experience in digital payments including mobile wallets and online checkout

Responsibilities

• Maintains deep knowledge of product strategy to facilitate organization and prioritization of product backlog in partnership with Product Owners
• Creates and manages walk back plans with product owners for key initiatives, including discovery, development, testing, and release planning to deliver against committed timelines
• Collaborates with Product, Engineering, Design to identify impacts, manage risks, and track dependencies
• Leverage storytelling and delivery insights to communicate results, upcoming focus areas and key risks in a compelling manner aligned with business objectives
• Partners with Agility Leads to drive adoption of agile best practices and ensure product owner accountability for clean, accurate data in systems of record (e.g. JIRA, Jira Align)
• Manages operating model, key ceremonies (e.g., intake), and engagement across Quad+ partners
• Facilitate Legal, Risk, Compliance and Controls forum, approval processes, monthly reporting, and decisions needed

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level