At Klaviyo, we build products that empower businesses to create stronger, more personalized relationships with their customers. We help businesses leverage data to deepen their customer relationships, foster growth and drive business outcomes. We are looking for a visionary Head of Product Analytics and Customer Insight to join our dynamic team, enhance our analytic capabilities and drive our customer strategy. We're looking for someone who thrives at the intersection of data and product — someone who brings solid analytical skills, experience with experimentation, and curiosity to uncover insights that shape product strategy. You should be comfortable working with SQL and R or Python, designing and analyzing A/B tests, and translating data into actionable recommendations for product teams. Please note that this is a hybrid role and requires 3 days/week in our San Francisco office. Fully remote candidates will not be considered at this time.