Senior Product Consultant Point of Sale (PoS)

Princess Cruise Lines USA • Southampton, MA

257d

About The Position

In our continuous journey of growth and innovation at Carnival UK, we are seeking a Senior Point of Sale Consultant (Senior POS Consultant) to bring fresh insights and expertise to our technology department. This pivotal role will involve supporting the implementation and management of POS systems across various brands and companies. Providing go-live support, in person training (individual & group) and review support to ensure seamless transitions. Managing documentation and ensuring comprehensive records are maintained. Utilizing mobile ordering knowledge to enhance user experience (UX) and technical solutions, particularly in the Food & Beverage (F&B) sector. This role is positioned at CUK Level 08 within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home. Expected travel time is 25% on board our vessels.

Requirements

• Extensive experience with POS systems, including brand/company-specific implementations.
• Strong support management skills, with a focus on proactive and forward-thinking processes.
• Knowledge of mobile ordering systems and UX design principles.
• Technical expertise in the F&B sector and retail POS systems.

Nice To Haves

• Proactive and forward-thinking approach to problem-solving.
• Excellent communication and documentation management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong leadership and mentoring capabilities.

Responsibilities

• Support the implementation and management of POS systems across various brands and companies.
• Provide go-live support, in person training (individual & group) and review support to ensure seamless transitions.
• Manage documentation and ensure comprehensive records are maintained.
• Utilize mobile ordering knowledge to enhance user experience (UX) and technical solutions, particularly in the Food & Beverage (F&B) sector.

Benefits

• Employee Discounted Cruising plus Friends and Family offers.
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme.
• Recognition scheme with prizes and awards.
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers.
• Extensive learning and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Water Transportation