About The Position

At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers. Join a dynamic team that values innovation, collaboration, and continuous improvement. Job Summary As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features. You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Requirements

  • Bachelor's degree or equivalent experience required
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proven track record of executing end-to-end product delivery for complex, large-scale initiatives
  • Experience working with Agile methodologies and tools
  • Experience in product life cycle activities, including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy

Nice To Haves

  • Master’s degree in product or analytics-related fields preferred
  • Product experience in the payments or financial industry
  • Knowledge of common payments rails and related regulations and compliance requirements

Responsibilities

  • Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis
  • Lead the development and implementation of experience and platform capabilities within the Wires ecosystem
  • Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers
  • Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle
  • Develop requirements, epics, and user stories to support product development
  • Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans
  • Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
  • Additional details about total compensation and benefits will be provided during the hiring process.
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