Senior Product Associate, Application Processing

JPMorgan Chase•Plano, TX

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in CAMP: Acquisition Enablement Platform - Application Processing, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
2+ years in Financial Services or Insurance
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience using Agile and JIRA toolkit for product delivery
Demonstrated ability to convey technically complex ideas in business language

Nice To Haves

Minimum 3 to 5 years of experience in software development companies.
Minimum 2 years Financial Technology experience with data analysis and management
Minimum 3 years of experience as Business Analyst or Product Manager.
Demonstrated experience writing Agile user stories and creating dashboards
Strong verbal and written communication with the ability to forge lasting relationships with the scrum team
Strong analytical and problem-solving skills
BS/BA degree or equivalent experience

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development and maintains Jira hygiene.
Create data mapping to understand impact of values and assure key info is included in service data transfer and key documents.
Assist with onboarding new services to data stores and track operational health to identify opportunities for improvement
Consistently outline and execute continuous improvement across the Account Opening environment.
Defining acceptance test criteria in JIRA and define the automated test using BDD or TDD approach.
Creating test data for automated test execution
Creating diagrams: Class diagram, Sequence Diagram and Flow/Activity Diagram in Confluence, VISIO or similar tools.