Senior Product Associate Real-time Payments

JPMorgan Chase • New York, NY

82d

About The Position

Join our Retail Payments team and help launch innovative products that shape the future of payments. As an Associate in Product Management, you'll drive analytics, collaborate across teams, and deliver solutions that make a real impact for our clients. Be part of a dynamic environment where your strategic thinking and leadership will help deliver high-quality outcomes in complex settings. As an Associate in Product Management for Retail Payments, you will lead product analytics, cross-functional execution, and client partnership for a new product launch. You will establish analytics frameworks, drive go-to-market and operational plans, ensure support readiness, and develop client migration strategies. In this role, you will collaborate with diverse teams and deliver high-quality outcomes that support seamless product adoption.

Requirements

• 5+ years of experience in payments, banking, or financial services, with demonstrated experience in management, strategy, consulting, product management, product analytics, and operations.
• Strong knowledge of payment networks, rails, and market dynamics.
• Self-starter with strong communication skills and an iterative mindset.
• Proven success in collaborating and influencing decisions with multiple stakeholders.
• Experience managing risk and controls.
• Highly collaborative and capable of managing large, complex projects.

Nice To Haves

• Strategy consulting experience in financial services.
• Experience launching 0 to 1 products.
• Familiarity with dispute resolution, regulatory requirements, and compliance in the payments industry.

Responsibilities

• Establish and manage product analytics frameworks to track usage, adoption, and performance, leveraging insights to inform product enhancements and operational improvements.
• Drive execution of go-to-market, analytics, and operational plans, ensuring timely delivery and high-quality outcomes across engineering, legal, risk, operations, and marketing.
• Collaborate with cross-functional teams to ensure training, documentation, and customer support processes are in place for new product launches.
• Work closely with clients to understand their needs and develop migration strategies for seamless product adoption.
• Manage risk and controls throughout the product lifecycle.
• Influence decisions and build consensus among multiple stakeholders.
• Create order out of chaos and remain calm under pressure while managing large, complex projects.

What This Job Offers

• Industry: Credit Intermediation and Related Activities