Senior Product Associate- HL Infrastructure Data Servicing

JPMorgan Chase & Co. • Plano, TX

6d

About The Position

Harness your expertise in data-driven product infrastructure and program management by utilizing user research, analyzing metrics, and collaborating within one of the world's most innovative financial organizations. We are seeking a Senior Product Analyst to join our Servicing Data Product team, where you'll support the delivery of data-driven solutions that drive modernization across the Home Lending business.
As a Senior Product Associate in the Home Lending Data Infrastructure domain, you'll leverage your skills in data and program management to significantly impact our modernization roadmap, centralize our data ecosystem, and support our data consumers. Collaborate closely with cross-functional teams and play a pivotal role in shaping the future of our products and ensuring ongoing success.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

Requirements

• 3+ years of experience in product management or a relevant Home Lending Servicing domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities, including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Familiarity with structured data ingestion, transformation, and consumption for reporting or machine learning.
• Basic understanding of cloud data platforms like AWS (e.g., S3, Glue, Athena, Lake Formation).
• Bachelor's degree required or equivalent experience

Nice To Haves

• Developing knowledge of cloud-based technologies.
• Understanding of the data life cycle.

Responsibilities

• Collaborate with Product Managers to identify opportunities for modernization within the Servicing Data Ecosystem.
• Oversee critical roadmap initiatives that enhance the overall Servicing data platforms.
• Plan and evaluate the impact of data changes on both consumer and technology fronts.
• Analyze, monitor, and assess product metrics to ensure alignment with time and quality objectives throughout the product development lifecycle.
• Develop requirements, epics, and user stories to facilitate product development.
• Support the creation and delivery of data servicing products in Home Lending.
• Define product requirements and coordinate the delivery of essential data assets and pipelines.
• Work closely with data owners, engineers, and analysts to prioritize key datasets for ingestion, transformation, and consumption.
• Engage in stakeholder meetings to review progress, gather feedback, and ensure alignment.
• Measure and report on key metrics related to program progress and business impact.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees