Senior Product Associate - Fulfillment & Archive Services

JPMorgan Chase & Co.•Plano, TX

16h

About The Position

As a Senior Product Associate in the Operations Fulfillment and Archive Services group, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Experience writing technical stories in JIRA/confluence using industry standard notations
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Experience in using AI tools to streamline and automate processes
Ability to manage complex projects, inquiries, etc.

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Work collaboratively with Engineering teams to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
Help with overall product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks.