Senior Product Associate – Digital Channels Middleware Platforms

JPMorgan Chase • Jersey City, NJ

86d

About The Position

As a Senior Product Associate in the Digital Channels Middleware Platforms team, you will leverage your expertise in product development and optimization to make a significant impact. Your role will be supported by user research and customer feedback, which will fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Ability to take a Digital product to the market, and establish a culture to support ongoing business and growth.
• Understand REST API framework and technical specification, to identify any gaps with respect to functional specification.
• Experience of working with JIRA, Swagger and API designing and documentation. SOAP, XML, JSON and other similar web services protocols/technologies.
• BS/BA degree or equivalent experience.
• Able to do data analysis to understand how to improve processes and able to productize ‘data analysis.

Nice To Haves

• Experience in software development companies/Financial Technology experience with data analysis and management.
• Demonstrated experience writing Agile user stories and creating dashboards.
• Excellent verbal and written communication with the ability to forge lasting relationships with the scrum team.
• Excellent analytical and problem-solving skills.
• CSM, CSPO, and AWS Practitioner certifications.
• Banking - Consumer Banking Domain (Deposit Accounts, Credit Cards, Wealth Management, Lending, Mortgage).

Responsibilities

• Partner with the Product Manager to identify new product opportunities that reflect the needs of customers and the market through user research and discovery.
• Consider and plan for upstream and downstream implications of new product features on the overall product experience.
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle.
• Write the requirements, epics, and user stories to support product development.
• Exhibit an executive mindset and communication to work alongside stakeholders.
• Create and maintain a prioritized backlog based on customer research, analysis, and backed by data/evidence.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree