Senior Product Associate - Deposit Product Management

JPMorgan Chase & Co. • Columbus, OH

5h

About The Position

Help shape the future of payments at JPMorganChase. Your effort and ideas will drive real change for millions of customers in client banking, automated technology and more. Working here means you have the ambition to shape the future, where people inspire excellence, leaders invest in your growth, tools and technology amplify your skills, and our scale multiplies your impact. As a Senior Product Associate in Consumer Bank, you are responsible for acting as the voice of the customer and developing profitable products that provide exceptional value. In partnering with other leaders on the team, you will support the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

• 3+ years of Retail Banking / Financial Services experience
• 3+ years of product / program management experience
• Solid understanding of the product development life cycle, including familiarity with Agile methodologies.
• Excellent analytical skills with the ability to interpret data and drive process improvements.
• Well-organized and detail-oriented with a structured approach to problem-solving.
• Strong written and verbal communication skills, with the ability to collaborate effectively with team members and present ideas clearly.
• Team player who can build relationships and collaborate across different teams and functions.
• Comfortable navigating ambiguity and change in a fast-paced environment, with the ability to prioritize and communicate effectively.
• Self-motivated individual demonstrating initiative, flexibility, and reliability while working with moderate supervision.
• Demonstrated enthusiasm, drive, and a proactive approach to tasks.

Responsibilities

• Develop a product strategy and product vision that delivers exceptional value to customers.
• Collaborate with the Agile Product Owner/Team to develop new product features and specifications.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Partner with Finance/Treasury in managing product pricing and rates to ensure competitiveness and profitability.
• Monitor market trends and conduct competitor analysis to inform product development.
• Gather customer feedback to identify opportunities for product enhancements.
• Ensure sound controls and compliance with regulatory requirements and maintain strong connections with partners.
• Track key success metrics to assess product performance.
• Advocate for the voice of the customer in product discussions.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees