Senior Product Analyst
About The Position
What You Will Do: Data & Insights Independently analyze product adoption, usage, and performance metrics. Provide actionable insights and recommendations to influence product decisions. Build and automate dashboards and recurring reports for real-time visibility. Documentation & Knowledge Transfer Own the creation of user-facing documentation (release notes, guides, FAQs). Partner with Product Owners to produce clear journey maps, workflows, and diagrams. Lead transfer-of-information sessions to enable downstream commercial and support teams. Product Operations & Process Improvement Maintain and improve backlog hygiene practices, ensuring readiness and prioritization. Identify and drive process improvements for backlog refinement, release readiness, and reporting. Promote disciplined use of metrics (e.g., backlog health, sprint predictability).
Requirements
- Bachelor's degree in Software Engineering/ Computer Science or related discipline & 2+ years of work experience
- Proficiency in Excel/Google Sheets (pivot tables, formulas, charts).
- Strong technical writing skills (drafting release notes, guides, and process docs).
- Understanding of Agile/Scrum principles (terminology, ceremonies, backlog flow).
- Familiarity with BI/reporting tools (e.g., Tableau, Power BI, Looker — at the user level).
- Strong Agile practice knowledge (capacity planning, backlog health metrics, predictability tracking).
Nice To Haves
- Experience with backlog management tools (e.g., Jira dashboards, custom queries, integrations with Aha!/Confluence).
- Ability to create process maps and workflows in Visio, Lucidchart, or equivalent.
Responsibilities
- Analyze product adoption, usage, and performance metrics.
- Provide actionable insights and recommendations to influence product decisions.
- Build and automate dashboards and recurring reports for real-time visibility.
- Own the creation of user-facing documentation (release notes, guides, FAQs).
- Partner with Product Owners to produce clear journey maps, workflows, and diagrams.
- Lead transfer-of-information sessions to enable downstream commercial and support teams.
- Maintain and improve backlog hygiene practices, ensuring readiness and prioritization.
- Identify and drive process improvements for backlog refinement, release readiness, and reporting.
- Promote disciplined use of metrics (e.g., backlog health, sprint predictability).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
