Western Alliance Bancorporation-posted 30 days ago
Full-time • Mid Level
Phoenix, AZ
Credit Intermediation and Related Activities

As a Banking Operations / Product Design Analyst you will be oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes. You will provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units. Working with cross-operational teams, you will develop a deep understanding of current and future processes, create intuitive user-friendly designs, and manage these solutions through development, testing and delivery. Key responsibilities include project management and collaborating with stakeholders to develop effective process solutions and business requirements. In this role, you must think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business. Design products and features, enhance user experience, and ensure data availability to improve banking processes. Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems. Manage team priorities, individual projects, iterative improvements, and tech-debt. Work with teams and managers to develop data driven solution designs, while documenting process improvement needs. Summarize, track, train and communicate updates and changes to the end users. Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users. Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment

  • Design products and features, enhance user experience, and ensure data availability to improve banking processes.
  • Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems.
  • Manage team priorities, individual projects, iterative improvements, and tech-debt.
  • Work with teams and managers to develop data driven solution designs, while documenting process improvement needs.
  • Summarize, track, train and communicate updates and changes to the end users.
  • Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users.
  • Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment
  • 10+ years in consulting, banking, commercial lending, data management, process improvement or system design.
  • 4-year degree from an accredited university or equivalent direct experience in application development.
  • Strong passion for understanding user behavior and translating insights into actionable system design improvements.
  • Experience in data analytics, business intelligence, data science, Tableau, and SQL.
  • Recent experience and working knowledge of commercial banking, loan, deposit and credit operations.
  • Experience in project management methodologies, and ability to prioritize multiple projects and objectives in a rapidly changing environment.
  • Highly organized and detail-oriented, with excellent analytical, interpersonal and communication skills.
  • Proficient in Microsoft Office Suite, Visio/Lucid, and ADO.
  • Flexible, resourceful team player with a "get-it-done" attitude capable of thriving in fast-paced environments.
  • competitive salaries
  • an ownership stake in the company
  • medical and dental insurance
  • time off
  • a great 401k matching program
  • tuition assistance program
  • an employee volunteer program
  • a wellness program
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