Senior Process Engineer - C13 - JACKSONVILLE
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About The Position
The USPB Process Excellence team’s focus is currently building and strengthening Citi’s USPB commitment to Client Services, Improving our Control Environment, Regulatory Compliance, and Best in Class Business Process Management. Fostering process excellence through data-driven insights, continuous improvement, simplification, increased quality, efficiencies and resilience allows us to provide exceptional value while supporting our clients and stakeholders. The Senior Process Engineer is a strategic professional that will focus on managing work related to process engineering to identify opportunities to build efficiencies, streamline processes, metrics, integration and deliver results across the USPB’s Process Excellence (PE) team. These capabilities ensure our team successfully develops, implements, and maintains an effective CEAM Process Owner Operating Model. This model enables us to engage and support our clients to successfully manage and comply with the CEAM Process Owner requirements and processes. Previous experience capturing and documenting process details in maps and metadata, knowledge of CEAM taxonomy and processes is beneficial. This role will rely on your highly developed organization, analysis, problem solving, and continuous improvement skillsets. The ability to create executive-level communications that presents complex information clearly, concisely, and persuasively both internally and externally is highly desirable.
