Bilingual (Spanish) - Senior Principal Relationship Management and Business Development (Remote-Eligible)

Capital One • Riverwoods, IL

7d • Remote

About The Position

Bilingual (Spanish) - Senior Principal Relationship Management and Business Development (Remote-Eligible) The Senior Manager oversees market strategy, business development, sales, and relationship management for Network Participants in Mexico (or the Caribbean), ensuring goal alignment with the Global Acceptance strategy. The Senior Manager will execute long-term and short-term strategic Acceptance and Acquiring initiatives designed to increase acceptance footprint, strengthen partnerships, and grow the Discover Global Network (DGN) business. Additionally, this individual will serve as the relationship manager for multiple complex partner relationships—including Acquirers, Banks, fintechs, and payment enablers—while performing market analyses to drive acceptance.

Requirements

• High School Diploma, GED or equivalent certification
• At least 7 years of business development, sales, marketing or relationship management experience within the payments industry
• Fluent in Spanish and English

Nice To Haves

• Bachelor’s or Master’s Degree in Business, Finance, or Marketing
• Experience with payment acquiring business
• Technical expertise in mobile payments, vehicle commerce, Secure Remote Commerce (SRC), payment chip technology or IOT emerging technologies
• Experience executing business development across different card products and new payment technologies

Responsibilities

• Understand the payments landscape and acquiring business in the market (region)
• Explore new partnership opportunities that drive acceptance and increasing market penetration
• Manage client portfolio and existing relationships to retain and grow existing business and expand the acceptance footprint in the market (region)
• Lead a cross-functional team with marketing, operations, product and other functional areas to support the clients, fulfill business needs, and develop initiatives
• Drive internal processes including development of communications, account management, approval requests, contract negotiations, compliance and risk management
• Build and maintain business development plans and marketing initiatives and drive the strategic and tactical activities to execute these plans
• Negotiate favorable and profitable contracts with existing and new partners
• Be the primary point of contact and work in close relationship with our partners, providing overall support, business solutions, products, and services to grow and strengthen the partnership
• Ensure all Anti-Money Laundering (AML), Enhanced Due Diligence (EDD), and governance issues are resolved
• Leverage deep understanding of the competitive landscape, market trends, and performance opportunities to inform market strategy and KPI analysis across our internal cross-functional teams
• Coordinate and arrange client events, sponsorships, and meetings
• Client Engagement: Ability to travel 35% to meet with clients

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED