About The Position

At Gen, our mission is to create technology solutions for people to make the most of the digital world – safely, privately, and confidently. As a Senior Principal Product Manager on the Partner Product Team, you will work on delivering product initiatives for our various partner channels – OEM, Retail, Employee benefits, Strategic Partnerships and beyond. You will be instrumental in assisting with the brainstorming, planning, scoping, and execution to enable our products for a variety of channels, while also helping assess current gaps and areas for enhancement. As part of the ideation, delivery, and post-launch support phase, you will work directly with our partners.

Requirements

  • 6-7 years of experience in a Product Management role, ideally focused on building products for distribution through Partners.
  • Prior experience in the cybersecurity or software service industry and/or experience in working with large Strategic or B2B2C partners.
  • Bachelor's degree in business, marketing, engineering or similar major.
  • Excellent communication and interpersonal skills, with the ability to influence cross-functional stakeholders and drive alignment internally as well as in a partner-facing environment.
  • Highly organized with the ability to prioritize and manage many tasks and deliver on time.
  • Strong understanding of Product Management principles and excellent product requirement writing skills.
  • Experience leveraging AI especially in a Product Management capacity.
  • Familiarity with product/project management tools and software (e.g., Jira, Confluence, or similar).
  • Data-centric mindset with ability to analyze and assess partner and partner channel data to present and act upon trends.
  • Willingness to work in a fast-paced, dynamic environment and adapt to changing priorities.

Responsibilities

  • Conduct comprehensive research of the partner channel landscape, including an analysis of competitors’ offerings and delivery methods.
  • Identify partner customer pain points and market trends to uncover growth opportunities for our partner channels.
  • Formulate strategic recommendations that bolster partner channels’ growth and enhance partner satisfaction, while ensuring alignment with our Direct-to-Consumer strategy.
  • Collaborate effectively with internal Product teams to design, define, and execute a robust partner channel strategy.
  • Engage in product development activities, including roadmap planning and priority-setting, while managing evolving priorities stemming from new partner engagements.
  • Serve as a vital liaison among Partner, Sales, Product, Engineering, and other departments, leveraging the support of a Program Manager to ensure seamless cross-functional collaboration and timely delivery of high-quality solutions to our partners.
  • Work in close partnership with Product and Engineering teams to prioritize and enhance our Direct-to-Consumer product offerings for use within our partner channels.
  • Take the lead in refining and upgrading existing delivery methods to optimize partner channel success.
  • Actively participate in partner meetings to gather insights and feedback, facilitating data-driven decisions for continuous product improvement.
  • Contribute to the creation of business cases, product documentation, and user guides, ensuring that all stakeholders are equipped with the necessary tools and information for successful implementation.

Benefits

  • Access to medical, dental, and vision insurance plans.
  • 401(k) retirement plan participation plus opportunities to invest through our Employee Stock Purchase Plan (ESPP).
  • Generous paid time off (PTO), company holidays.
  • Annual education reimbursement for job-related courses.
  • Wellness Reimbursement to cover fitness-related expenses.
  • Access to commuter spending accounts, legal assistance plans, family support services, and exclusive employee discounts.
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