Senior Principal Outbound Product Manager - CRM - Sales Force Automation (SFA)

ServiceNow-posted 4 months ago

$187,600 - $328,300/Yr

Full-time • Senior

Santa Clara, CA

5,001-10,000 employees

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Outbound Product Managers are key to help us scale as we continue to be one of the fastest-growing business units at ServiceNow. Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion to inform roadmap and help our GTM, partner and customer ecosystem understand the value delivered.

Create high-quality enablement content that describes the value of the product innovation with a focus on Lead & Opportunity Management capabilities of our Sales and Order Management solution
Develop a deep understanding of and document customer use cases and success outcomes to influence the product roadmaps
Develop best practices assets including early product demos to drive product adoption by customers and partners
Become a trusted resource to promote the CRM product vision with industry influencers, strategic partners and analyst firms
Work in close coordination with Inbound Product Management, Product Marketing, Product Success and Technical Alliances to define product strategy, release themes, go-to-market and customer adoption plans
Lead cross-functional teams to accomplish our goals

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
12+ years of Product Management or related experience with Sales Force Automation solutions including Lead Management, Opportunity Management
Very strong written and oral communication skills
Strong bias towards action, being hands-on with product, and a sense of urgency to 'win' in the market
Excellent people and management skills to interact with customers, executive staff, colleagues and cross-functional teams, and third parties

Experience in Solution Consulting / Solution Architecture / Enterprise Architecture functions is a plus

Base pay of $187,600 - $328,300
Equity (when applicable)
Variable/incentive compensation
Health plans, including flexible spending accounts
401(k) Plan with company match
Employee Stock Purchase Plan (ESPP)
Matching donations
Flexible time away plan
Family leave programs

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Senior Principal Outbound Product Manager - CRM - Sales Force Automation (SFA)

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