Senior Principal Inbound Product Manager - AI Platform Security

ServiceNow•Santa Clara, CA

75d

About The Position

Imagine leading the charge in next-gen AI interoperability! In this role, you'll be at the forefront, defining and delivering products that ensure secure and governed connectivity between AI agents, enterprise systems, and external platforms using cutting-edge standards like MCP and A2A. You'll be the driving force of innovation where AI, security, and automation intersect, crafting solutions that seamlessly unify AI governance workflows, authentication, observability, and enterprise automation into one scalable platform for global clients. But that's not all! You'll also have the exciting opportunity to shape industry standards and transform enterprise ecosystems. By influencing how organizations modernize their legacy and cloud systems into AI-enabled agents, you'll collaborate with leading technology partners and standards bodies to evolve the interoperability landscape. Ready to make a significant impact? This is your chance!

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Proven experience of 9+ years in Identity and Access Management (IAM) or platform security, with hands-on involvement in authentication protocols such as SAML, OIDC, MFA, or certificate-based auth.
Strong product execution skills - able to define product requirements, write user stories, and work closely with engineering and design to deliver features from concept to launch.
Experience working with AI technologies and understanding of AI-specific security risks and governance challenges.
Strong understanding of API security best practices
Customer-centric mindset with technical acumen - able to understand developer and enterprise admin needs, translate them into product requirements, and collaborate effectively with cross-functional teams.
Clear and concise communication - skilled at conveying product vision, strategy, and priorities to both technical and non-technical stakeholders.
Experience working on zero trust security models or adaptive authentication systems.
Familiarity with compliance frameworks (e.g. NIST, SOC 2, ISO 27001) and how they influence authentication design.
Experience with authentication, authorization, rate limiting, input validation, encryption, API discovery, OWASP API Security Top 10 risks
Prior experience in a SaaS or enterprise platform environment, especially involving developer-facing products or APIs.
Strong prioritization skills and the discipline to focus on high impact activities
Experience defining and capturing product requirements and transforming them into a product roadmap
Deep curiosity about customer needs, along with building customer relationships and delivering customer-centric solutions