Senior Practice Manager - Surgery

Mass General Brigham • Newton, WA

4d • $64,709 - $94,151 • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for medium to large single-site practice or larger multi-site practices (3 or more locations). Provides direct supervision of the administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care? No

Requirements

• Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
• supervisory experience 3-5 years required
• experience working in an academic healthcare environment 3-5 years required
• Strong understanding of all Office Suite.
• Strong communication and organizational skills.
• Strong and proven leadership skills.
• Ability to work with staff of all levels.
• Excellent time management skills.
• Analytical and Math Skills.
• Knowledge of Accounting Principles.
• Ability to adapt to multiple and rapidly changing priorities and deadlines.

Responsibilities

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation and evaluation of staff. Administers corrective action if appropriate.
• Assists in the career development of practice employees through on-going coaching, counseling, and training.
• Oversees the department’s payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
• Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
• Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
• Collaborates with practice leaders on the preparation of the practices annual budgets.
• Regularly evaluates and analyzes practice performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager