Senior Policy Manager

Microsoft • Redmond, WA

1d

About The Position

The Digital Safety Unit sits within Microsoft’s Corporate, External and Legal Affairs division whose vision is to empower every person to have safer digital experiences. The Digital Safety Unit (DSU) leads Microsoft’s global efforts to protect people, especially children, from online harms across its services.
We are seeking an outstanding Senior Policy Manager Unit to join our Digital Safety team. In this role you will play a key role in how we develop and implement product policy requirements and lead safety reviews for our wide range of services. This is a unique opportunity to join a dynamic team on critical issues of company-wide and importance.

Requirements

• Master's Degree AND 3+ years work experience in trust and safety, corporate affairs, legal affairs or related area
• OR Bachelor's Degree AND 4+ years work experience in trust and safety, corporate affairs, legal affairs or related area
• OR equivalent experience.

Nice To Haves

• Experience with product policy or AI safety
• Experience drafting and managing trust and safety policies or programs.
• Experience managing a Digital Safety, trust and safety, or related program.
• Experience working in or with a large, matrixed organization.

Responsibilities

• Lead safety by design assessments for consumer products, especially AI-driven services, by setting safety requirements, developing risk mitigation initiatives, and managing case reviews.
• Collaborate with engineering teams to evaluate product releases for digital safety risks related to AI, offer mitigation guidance, and ensure adherence to Microsoft’s Safety by Design principles. Partner with other teams, including ORA and DSB, to support incorporation of Digital Safety product policies into existing workstreams to drive efficiencies.
• Develop insights and identify patterns in consumer-hosted services to provide actionable risk mitigation guidance and general policy updates. Assess product use cases and AI deployments to create scalable, generalizable policies that address risks and impacts of harmful content across diverse social contexts.
• Manage, document, and drive progress to uphold responsible Digital Safety requirements across a diverse group of Microsoft engineering, sales, and research teams.
• Analyze global safety challenges and support the development of Digital Safety governance frameworks including creating specific Product Policies. Ensure these frameworks incorporate AI-specific considerations and enable consistent application across Microsoft’s product portfolio.
• Build relationships to orchestrate and integrate Digital Safety guidance into product and feature development. Lead implementation efforts for safety partnerships and cross-functional projects.
• Partner with engineering teams to contribute to, prioritize, and deliver on product roadmaps, primarily by evaluating their upcoming product releases for Digital Safety risks and advice on the development of mitigations.
• Develop and maintain program materials. Work with Legal and Public Policy to review and deploy time sensitive and pertinent safety information into the program material.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level