Senior Police Department IT Analyst

City of Concord (CA)•Concord, CA

48d

About The Position

Senior Police Department Information Technology Analyst The City of Concord is currently seeking to fill one Senior PD IT Analyst vacancy in the Public Safety Division of the Information Technology Department. This position will play a key role in the implementation, support and maintenance of law enforcement applications and systems at the Police Department. The Information Technology Department: The mission of the Information Technology Department is to ensure Concord's technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon.

Requirements

Serves as technical resource to the City's Police and IT Departments
Performs business analysis, application patching, application design, and programming when necessary
Creates, modifies, updates, and maintains programs and reports as needed
Creates relational table structures to support application design
Creates and supports automated interfaces between systems
Analyzes internal customer requests to create the best possible solutions
Creates and maintains documentation for systems
Tests and debugs programs
Investigates and determines causes of computer program malfunctions and implements corrective action
Writes computer systems requirements and specifications
Implements and maintains new systems - on premise or in the cloud
Supports system users and provides training when needed
Provides cost analysis of implementing new systems
Can prioritize workload and multitask with multiple interruptions
Is passionate about customer service
Embraces, promotes, and is guided by the City's Mission, Vision and Values.
Working knowledge of the principles, procedures, practices, emerging trends, techniques, nomenclature, and symbols associated with structured analysis, design, and programming; of effective database design techniques; of the basic functionality for relational database design, logical functioning of central processor architecture, and physical functioning of computer peripheral equipment; of a variety of program languages such as Microsoft Visual Basic, VB.Net or C#, SQL, HTML, .NET, JavaScript, Oracle, and UNIX; an understanding of systems such as CLASS, Lawson; of basic forms design techniques; and of pertinent aspects systems, equipment, techniques, terminology, and practices used in installing, maintaining, and servicing applications and computer equipment; of program planning, budgeting, organization, and employee training principles.
Ability to identify and conceptualize information needs, work flow sequences, and data acquisition problems; to develop economical and feasible programs, making the best use of computer system within the systems design constraints; to effectively lead applications programming activities; to reason logically and clearly with symbolic information; ability to perform effectively under the conditions associated with the work; to meet the physical demands of the work; to develop and maintain appropriate documentation; to work with and maintain the confidentiality of sensitive information; to communicate orally and in writing; and to establish and maintain cooperative and effective relationships with those contacted in the course of work.
Possession of a Bachelor's of Science degree in Computer Science or a related discipline. A combination of an associate's degree in computer sciences and experience that is equivalent to an education that would likely provide the relevant knowledge and abilities for this position. This experience, separate from the requirements in the experience section below, may include relevant certifications from an accredited institution and two years of direct work experience as a Programmer Analyst or a closely related position.
Two years journey level systems analysis experience and two years journey level applications programming experience.
A California Driver License and a satisfactory driving record are conditions of initial and continued employment. Must successfully complete a background investigation as a condition of employment.

Nice To Haves

Programming is not a key part of the role but maintaining and utilizing your programming skills to increase operational efficiencies and functionality is desirable.
Partial telecommuting may be available after completion of probation.

Responsibilities

Leading technology implementations by collaborating with Police Department staff in evaluating and recommending technical solutions.
Working with management and vendors to scope and price IT system and program implementations.
Supporting and maintaining cloud-based CAD and RMS solution.
Managing deployed mobile devices, smartphones, wireless routers, body and vehicle cameras, along with building security technology.
Configuring, supporting and maintaining handheld and car radios and dispatch consolettes.
Assisting IT department staff with installing computers, network cables and other hardware.
Generating reports and queries from databases to satisfy mandated reporting requirements.
Supporting applications for the Police Department, including but not limited to: Software interfaces for RMS, data warehouse aggregation, query solutions, State LE programs, evidence, CLETS, PD Scheduling, Internal web apps written in Django, Police Radio Management, Crime Analysis software and tools, ALPR, Tasers and body worn cameras and cloud-based cameras and building security.
Serves as technical resource to the City's Police and IT Departments
Performs business analysis, application patching, application design, and programming when necessary
Creates, modifies, updates, and maintains programs and reports as needed
Creates relational table structures to support application design
Creates and supports automated interfaces between systems
Analyzes internal customer requests to create the best possible solutions
Creates and maintains documentation for systems
Tests and debugs programs
Investigates and determines causes of computer program malfunctions and implements corrective action
Writes computer systems requirements and specifications
Implements and maintains new systems - on premise or in the cloud
Supports system users and provides training when needed
Provides cost analysis of implementing new systems
Can prioritize workload and multitask with multiple interruptions
Confers with representatives of user departments for the purpose of identifying operating problems and specific output requirements, such as format, content, sequence, volume of data, frequency of processing, and time and cost of processing.
Analyzes current systems and procedures for the purpose of identifying economical and feasible methods for developing, modifying, or standardizing input data and related work flow sequences; develops related cost/benefit comparisons.
Develops requirements documents and performs preliminary systems design to assess feasibility of various solutions; using requirements documents, develops specific layouts for data input and output on monitors, printed reports, tapes, and disks.
Designs database files and work files to be used by system and develops general and specific charts showing flow of data and processes in the system.
Performs and leads applications programming activities, including coding, testing, debugging, documentation, and modification; maintains database applications that utilize Microsoft SQL Server.
Serves as lead over some or all aspects of assigned information systems and/or applications development, support, and implementation projects.
Orients user department representatives to changes in programs and to methods and techniques for direct access to data. Monitors and modifies existing programs to increase effectiveness or to adapt to new requirements.
Performs system implementation duties such as writing user manuals and operating instructions for computer operator, providing orientation and consultation for user departments, and monitoring performance of systems and programs.
Assists in resolving operational problems and may perform other assignments, including the operation of the computer or peripheral equipment.