Senior Platform Business Analyst

Mastercard•O'fallon, MO

20h

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Mastercard is seeking talented professionals to join our team and contribute to our mission of connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our ideal candidate thrives in a collaborative environment, embraces challenges, and is committed to achieving excellence. If you are ready to advance your career and be part of a forward-thinking company that values creativity, dedication, and professional growth, we invite you to explore this exciting opportunity with Mastercard. We are seeking a Senior Platform Analyst individual contributor responsible for driving cross-platform business systems analysis across multiple enterprise domains. This role is designed for an experienced analyst with a strong consulting background who excels at navigating complex organizations, facilitating alignment across stakeholders, and translating business processes into clear, actionable requirements for future engineering work. The Senior Platform Analyst operates across a federated platform environment, partnering with technical leadership across enterprise functions. The primary objective is to gather, synthesize, and document platform requirements and solution designs that enable scalable, well-informed engineering delivery. This position is ideal for a senior analyst who leads through influence, structured thinking, and strong interpersonal skills, and who is comfortable working across ambiguity, competing priorities, and diverse stakeholder perspectives.

Requirements

Bachelor’s degree or equivalent practical experience.
2+ years’ experience in business systems analysis, technical consulting, or equivalent analytical roles in complex organizations.
Proven ability to operate as a senior individual contributor influencing outcomes across multiple teams and platforms.
Excellent written and verbal communication skills, with demonstrated ability to produce clear, structured documentation.
Exceptional interpersonal and facilitation skills, with comfort engaging senior technical and business leaders.
Ability to operate effectively in ambiguous, federated environments without direct authority.
Comfort leveraging analytical tools (e.g., SQL or similar) to support analysis, without being a core engineering contributor.

Responsibilities

Lead end-to-end analysis of business processes spanning multiple platforms and enterprise domains.
Apply consulting methodologies to map current-state and target-state processes, identifying gaps, dependencies, and opportunities for standardization.
Synthesize inputs from engineering, architecture, product, and business stakeholders into a cohesive understanding of platform needs.
Ensure analysis considers organizational, data, and platform impacts across the broader ecosystem.
Elicit, document, and validate functional and non-functional requirements for future platform and engineering work.
Produce high-quality requirements artifacts that are clear, structured, and consumable by architecture and engineering teams.
Develop high-level solution design documentation that articulates intent, scope, constraints, and assumptions without prescribing detailed implementation.
Maintain traceability between business objectives, requirements, and proposed platform capabilities.
Act as a trusted analytical partner to technical leaders across platform teams and enterprise domains.
Facilitate workshops, interviews, and working sessions to drive shared understanding and surface implicit requirements.
Navigate differing priorities and viewpoints with professionalism and empathy, building alignment without formal authority.
Translate complex business and platform concepts into clear narratives for both technical and non-technical audiences.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account
health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement