Senior Phlebotomist

UnitedHealth Group • Marysville, WA

111d • $17 - $31 • Onsite

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Requirements

• High School diploma or GED
• Completion of a Phlebotomy Certificate program through an accredited school

Nice To Haves

• Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington
• BLS (AHA) certification is required or obtained within the first 30 days of employment
• 2+ years of blood draw experience
• Documented training program to include all elements of CLIA regulation 42CFR493.1423
• Experience performing EKG's and accurately determine acceptable readings
• Knowledge of medical terminology, anatomy, and physiology
• Knowledge of laboratory information systems and electronic medical record
• Demonstrated solid organizational and time management skills
• Proven ability to maintain a clean, safe, and efficient work environment
• Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Demonstrated ability to work in a fast-paced, high-volume environment with a high degree of accuracy and efficiency
• Demonstrated ability to multitask and prioritize responsibilities
• Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients
• Thorough understanding of phlebotomy techniques, procedures, and safety protocols
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting
• Familiarity with EKG procedures and acceptable results
• Demonstrated attention to detail and accuracy
• Understanding of HIPAA regulations and compliance standards

Responsibilities

• Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
• Maintain a clean, safe, and efficient work environment
• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Perform electrocardiograms (EKGs) and other miscellaneous services
• Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
• Always follow the venipuncture standard of work (SOW)
• Always follow the processing standard of work (SOW) including positive identification of all patient specimens
• Perform both waived and moderate complexity laboratory testing, including microscopy
• Maintain accurate records of patient information, test results, and laboratory procedures
• Perform quality control and calibration procedures to ensure the accuracy and reliability of test results
• Participate in quality assurance and quality control activities including proficiency testing
• Always follow the resulting standard of work (SOW)
• Always follow the processing standard of work (SOW)
• Participate in competency assessment
• Follow The Everett Clinic (TEC) lab procedures and guidelines
• Follow the Calling Critical Value policy
• Interact with patients and healthcare providers in a professional and compassionate manner
• While registering patients, always follow the reception standard of work (SOW)
• Problem solves efficiently and promptly
• Locate missing lab orders and specimens
• Competent and efficient phone skills
• Promote a positive and productive work environment by acting maturely and responsibly
• Conduct themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients
• Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
• Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
• Ensure confidentiality of patient information by following HIPAA guidelines and TEC policies
• Attend training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations
• Have regular and predictable attendance

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED