Senior Pharmacy Technician
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Location: 7167 E. Kemper Rd, Cincinnati, OH Hours: Monday – Friday – 8:30 AM – 5:30 PM
Requirements
- High School Diploma/GED (or higher)
- Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and complex computer system applications
- Ability to stand, walk, and lift 30 lbs.
Nice To Haves
- National Pharmacy Technician Certification (PTCB)
- Active and unrestricted Pharmacy Technician license in the state of Ohio
- Previous Home Infusion experience
- Pharmacy/prescription data entry experience
Responsibilities
- Enter prescriptions from intake to order completion and verify member/patient data
- Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team
- Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers
- Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities
- Access, input, and retrieve prescriptions and medical/lab information from computer system
- Verify whether medication is reimbursable, and resolve rejected claims
- Process prescription refills and interpret supply needs as related to various therapies
- Resolve customer issues, ensuring accurate information is provided
- Able to multitask and channel communication from various business partners, driving patient centric quality care
- Follow all State and Federal regulations and Pharmacy Policies and Procedures, adhering to HIPAA and confidentiality code of ethics
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
