Senior Pharmacy Technician

Walgreens • Decherd, TN

250d

About The Position

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

Requirements

• PTCB certification (except in Puerto Rico).
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Assists in the practice of pharmacy under the supervision of the pharmacist.
• Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager.
• Enters patient and drug information into pharmacy systems.
• Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs.
• Verifies medicine is correct and checks for possible interactions.
• Reports prescription errors to pharmacist on duty.
• Registers all related sales on assigned cash register and handles cash as required.
• Handles telephone calls that do not require personal attention of the pharmacist.
• Processes manual claims for third party program prescription services.
• Leads Pharmacy Department inventory management activities.
• Maintains knowledge of Company asset protection techniques.
• Assists in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data.
• Assists pharmacist in administering clinical services.
• Develops and maintains good relationships with the local medical community.
• Ensures the Pharmacy Department is stocked with adequate supplies and is clean and orderly.
• Coaches pharmacy technicians and cashiers in the correct use of processes and tools.
• Completes special assignments and other tasks as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed