Senior Pharmacy Care Coordinator

UnitedHealth Group • Draper, UT

9h • $20 - $36 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You will enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Requirements

• High School Diploma/GED (or higher)
• Pharmacy Technician license in good standing, in any state
• 3+ years of Pharmacy-related or quality related experience
• Beginner level of proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook
• Strong customer service and communication skills
• Ability to work a 40-hour work week Monday through Friday from 8:00 am to 6:00 pm in Pacific or Mountain standard time zones

Nice To Haves

• CPhT National Certification
• Experience in managed care pharmacy (Pharmacy Benefits Manager, Medicare Advantage)
• Experience using EMR systems
• Knowledge of Medicare part D
• Ability to recognize potential drug discrepancies and barriers to adherence
• Knowledge of HIPAA
• Demonstrate accuracy, timeliness, organization and attention to detail

Responsibilities

• Understand pharmacy related quality reports and identify areas for intervention and improvement (e.g. medication claim reversals, medication adherence, etc.)
• Maintain payer resources
• Educate and assist patients with payer resources relevant to medication adherence barriers (e.g. financial assistance, educational materials, measuring details, etc.)
• Coordinate with outpatient pharmacies to ensure members receive prescriptions timely and assist with prescription refill requests
• Conduct telephonic patient outreach to educate on medication adherence opportunities
• Other duties as assigned to meet departmental objectives

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED