Senior Personal Banker - Multiple Locations

Midwest BankCentre • St. Louis, MO

7h

About The Position

Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for 2021, 2022 and 2023! Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre! Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact. We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose. Objectives of this Role Engage with customers and establish rapport that builds stronger relationship Assist team in achieving branch goals Provide excellent customer service Remain flexible to accommodate branch staffing needs Work independently and manage their time Follow policies and procedures, maintain accuracy Follow through on daily, weekly and monthly tasks Contribute to branch meetings and culture

Requirements

• High School Diploma (or equivalent) is required; Associates or Bachelor's degree preferred
• A minimum of five years bank customer contact or retail sales experience
• Exceptional interpersonal and communication skills, with the ability to build rapport and engage clients effectively.
• Technologically savvy with the ability to quickly learn and adapt to new systems and software.
• Problem-solving mindset and the ability to think critically under pressure.
• Excellent attention to detail and organizational skills.
• Ability to work independently, as well as collaborate effectively within a team environment.
• Flexibility to work some weekends and evenings, as per business needs.

Responsibilities

• Promote products and services based on customer's needs
• Understanding of digital systems and its functionality
• Teller transaction processing
• In-bound and out-bound call handling
• Referrals to business partners
• Facilitate Financial Empowerment courses
• Assist team in achieving branch goals
• Understanding of federal banking regulations

Benefits

• Community Focus: Be part of a community bank that values and actively supports the St. Louis area.
• Competitive Compensation: We offer a comprehensive salary and benefits package.
• Professional Growth: Opportunities for continuous learning and development.
• Impactful Work: Play a key role in shaping the credit strategy and success of our organization.
• Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 251-500 employees