Senior Permit Technician

Willdan • Placentia, CA

48d • Onsite

About The Position

Join a team that has been shaping communities for over 60 years! Willdan is a leading Municipal Services Firm, proudly providing superior engineering, planning, building, and consulting services to government agencies across the nation for more than six decades. We are passionate about delivering excellence and creating long-term value for the communities we serve. Public Agency Resources (PARS), a subsidiary of Willdan Group Inc., is excited to announce an immediate opening for a Senior Permit Technician in the Placentia, CA area. If you are an experienced professional who thrives in a fast-paced, public-facing environment and takes pride in supporting municipal operations, we want to hear from you! As a Permit Technician, you will be the first point of contact for residents, contractors, and developers at the permit counter. Your role will be vital in ensuring smooth, accurate, and timely processing of permits.

Requirements

• Detail-oriented and customer-focused professional who can balance technical accuracy with exceptional service.
• ICC Permit Tech Certification.
• (Counter Technician) and municipal experience.
• 7+ years as a Permit Technician in Municipality.
• Knowledge of permitting software.
• Proficient with MS Word, MS Excel.
• Ability to lift/move up to 10 lbs. regularly and up to 25 lbs. occasionally.

Responsibilities

• Providing customer support at the counter and over the phone.
• Reviewing permit applications for completeness and accuracy.
• Calculating and collecting permit fees.
• Processing and issuing building permits.
• Ensuring all conditions of approvals are met prior to issuance.
• Assisting the public with completing permit applications.
• Verifying all necessary project approvals are obtained.
• Notifying applicants when construction documents and/or permits are ready.
• Coordinating and routing documents for plan review and approval.
• Helping resolve resident inquiries and complaints.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees