Senior Permit Technician- CAP Government (West Palm Beach)

Bureau Veritas • West Palm Beach, FL

80d • $22

About The Position

We're looking for the immediate hire of Building Permit Technician who is highly motivated, detail-oriented, and team player. Primary duties will include assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits; that may include routine building code requirements and ordinances; and assist the public in completing applications and other required forms. The positions are office based and may require sitting or standing for long periods of time.

Requirements

• Graduation from high school or possession of a GED and three (3) years of general clerical experience to include a minimum of two (2) years in strong customer service.
• A comparable amount of education, training, or experience with related job skills may be substituted for the minimum requirements.
• The preferred candidate will have a minimum of two (2) years of experience in construction, building, or permitting.
• Experience working with permitting type software is a plus.

Nice To Haves

• Knowledge of basic land development and construction permit requirements.
• Knowledge of general permit processing and procedures.
• Knowledge of County offices and functions.
• Knowledge of land development and construction terminology.
• Able to deal with the public in a professional, courteous manner.
• Able to accurately answer questions and resolve problem situations or refer to appropriate office.
• Able to follow check lists and recognize different types of required exhibits and plans.
• Hands-on experience with desktop computer applications.
• Skilled in the use of various office equipment.
• Able to work under stressful conditions.
• Able to interact effectively with others.

Responsibilities

• Provides information and guidance to the general public regarding application procedures for all types of building permits.
• Reviews permit applications for provisions of all required information and/or documentation.
• Distributes applications for necessary reviews.
• Monitors progress of permit review.
• Verifies completion of all required reviews, and notifies applicant of approved permit.
• Serves as liaison between reviewing agencies and applicant.
• Performs specialized processing functions for permits.
• May be assigned as special liaison with high volume customers.
• Tracks permit through inspection process to advise customer of status, problems, and final approval.
• Maintains building permit packets with detailed files of official records pertaining to the process.
• Addresses public records requests.
• Answers phones and assists customers at the counter.
• Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.
• May include image documents using small and large-format scanners.
• Maintains confidentiality of records.
• May be assigned to other office locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Performs other related duties and tasks as necessary or as assigned.

Benefits

• Medical, Dental, and Vision coverage
• Company-matched Retirement plan
• Generous Paid Time Off and Company Holidays
• Life Insurance and AD&D coverage
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Optional life and pet insurance
• EAP and Total Wellbeing Lifestyle Programs
• Tuition Assistance and/or Professional Development
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED