Job Summary Provide sales teams with technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products. Support unit sales plan through pre-sales and/or post-sales technical consulting activities. Job Description Prepare and present proposals on how Medline’s products can meet customer needs and be implemented successfully. Grow sales and drive services to both new and existing customers. Maximize customer satisfaction by aligning products, solutions, and services with key customer initiatives. Build and maintain relationships with key decision makers and potential influencers. Recommend new practices, processes, metrics, or models to improve outcomes. Work on and/or lead complex projects. Call on potential and existing customers and small IDN groups within the assigned territory. Prepare and present technical and financial proposals. Lead customer engagements from initial presentations to final implementation, including targeting, planning, and in-field communication, alongside Acute Care Field Sales Representatives. Demonstrate product expertise within the scope of SPT, focusing on the expansion of Medline branded items. Attend key customer conventions (e.g., AORN, OR Manager) when requested to expand the concept and development of Medline branded items and engage with customers. Serve as the point of contact for all communication before and after product reviews. Follow up on trials, in-services, and any product-related questions with the field and/or customers. Maintain full ownership of all data and customer notes throughout the engagement, specifically relating to individual product opportunities. Work closely with the Business Analyst Team to identify product opportunities within an engagement. Track and report monthly gains related to products implemented to your Division Manager. Drive market penetration of SPT Division products and services as defined each year. Possible customer engagements: Product Trials/Validations Implementations of new products & programs Utilization Reviews Pack Reviews Comprehensive Program implementations New business program implementations
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees